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Search Results for "Outsourcing"

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Offshore Staffing
Why Should You Have an Outsourced Graphic Design Team? 5 Reasons Why
July 24, 2023
Outsourcing graphic design ensures brand consistency, saves on technology and personnel costs, and allows businesses to focus on core activities. Leveraging a well-designed brand can directly influence consumer choices, boosting profitability and fostering loyalty.

An external graphic design team and a group of in-house graphic designers are often compared for two main reasons: productivity and cost-effectiveness. But why is it better to outsource during these volatile economic times? This article gives a rundown of the benefits of outsourcing graphic design team for your business.

Maintain brand consistency across your business

Businesses that don’t leverage graphic design services may fall prey to brand inconsistency. “Well, I think I can still generate profits even if I don’t consider color palettes!” How are you sure? Did you know that companies with solid and consistent branding are 20% more successful than those with weak or inconsistent branding? Moreover, inconsistent branding creates confusion for your customers. Also, it can damage your public reputation. When it comes to inconsistent branding examples, businesses can learn from Tropicana. The beverage manufacturer decided to try rebranding all aspects of its well-known product and packaging at once in 2009—the result: bad branding and ultimate logo failure. To sum up, consumers could not identify the product on the shelves, resulting in a decrease in sales. So whether it is a font or color palette, you can’t underestimate the cost of inconsistent branding. That said, you need to set brand guidelines to avoid branding mistakes. Certainly, a graphic design team can help you create clear rules and standards for your visual and written materials. Read: How to Create a Remarkable Brand Identity for Your Star

Gain access to the latest graphic design technologies

Do you have any idea how expensive the Adobe suite of products is? “Nah. But I think it will not affect our bottom line. ”To give you a ballpark idea, your membership will be automatically paid at the usual subscription cost, which is currently US$29.99/month. So if you have more than five in-house graphic designers, we can’t imagine how much you spend on these technologies alone. Conversely, when you delegate a team of graphic designers, you can save a lot. This is because they already have these tools at their disposal. In addition, they have worked with various clients outside your niche. Hence, they can help your design and marketing outpace your competition.

Focus more on your core business activities

Have you experienced getting stuck in excessive revision cycles? Like you have to micromanage your graphic designers to ensure they follow your brand guidelines? “Yes! And sometimes, I get caught up with nitpicking over tiny details! ”Well, that’s counterproductive, to say the least. If you want to focus on your core business activities, then outsource your graphic design needs to a service provider. You know you have passed it over to the professionals when you outsource. You don’t have to worry about quality or performance reviews anymore. In addition, you can be more productive while focusing on your business growth.

Reduce your company’s costs

Do you know that you can cut costs by outsourcing instead of hiring in-house graphic designers? “So there is a way to keep my labor costs low? ”In the United States alone, the average salary for a Graphic Designer is $50,227 per year. But when you outsource, you can hire the most experienced graphic designer for only $8-$100 per hour. In addition, you can pay only for the services you need, and only when they are necessary. Therefore, outsourcing is more profitable than hiring in-house graphic designers. Also, you can save on resources since you don’t need to provide facilities, space, computer equipment, and programs. You also don’t have to worry about payroll, incentives, and training costs.

Build profits for your business

A graphic design team can increase your profits by generating user-friendly, captivating, and appealing materials. “I don’t know. I’ll take that with a grain of salt. ”A research survey by the Paper and Packaging Board revealed that 72% of consumers admitted that the design of a product's packaging sways their decision to buy it. It may take time to see tangible results in your profits. But a high-quality brand is your best investment for high returns. A high-quality brand can help you gain more customers. In addition, customers that sense a connection with your company are more likely to return

A diverse and energetic team of five Asian outsourced graphic design team radiate warmth in their bustling office, their smiles reflecting a readiness to assist BPO businesses with their outsourced needs.

Hire a dedicated graphic design team for your business

Do you need help with your social media banners, print designs, email designs, and brand guides? Worry no more! We have a team of graphic designers looking forward to working with you! Here at KDCI, we employ top talents in the Philippines who can cater to the business needs of the global market. So let our graphic designers breathe new life into your brand while you rise above the noise in the digital space. Are you ready to outsource your graphic design needs? Then, click the button below and get your FREE consultation with our experts! Contact Us

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Offshore Staffing
Outsourcing vs Offshoring: The Key Distinctions
July 11, 2023
Amidst post-pandemic changes, businesses grapple with "outsourcing vs offshoring" decisions. While outsourcing delegates tasks to third-party experts, offshoring relocates jobs abroad. Choosing correctly is pivotal for growth.

Outsourcing vs offshoring has been the talk of the town following the permanent closure of roughly 200,000 US establishments due to the pandemic. For years, business leaders have been scrambling for strategies to protect their businesses from financial loss. Thus, outsourcing and offshoring have increased their popularity. However, outsourcing and offshoring are often used interchangeably. As a result, many businesses adopt the wrong strategy because they don’t heed the critical differences between these two practices.

That said, we will distill overwhelming topics on outsourcing and offshoring. At the end of this blog article, you will gain an in-depth understanding of these two business practices. At the same time, you will determine which one is suited for your business needs.

How do outsourcing and offshoring operate?

Outsourcing is when a company subcontracts a third party to carry out operational tasks outside the organization. There are many reasons why companies choose to outsource. One of which is to hire specialized talents that are not present in their organization. Some outsource to increase efficiency for time-consuming functions such as customer service and back-office functions.

Companies that have outsourced include Alibaba, founded by Jack Ma in 1999. When there was a scarcity of web developers in China, Jack Ma and his team started outsourcing their web development needs to the US. As a result, they successfully built a sustainable eCommerce infrastructure and became a popular online marketplace.

While outsourcing involves entrusting business processes to an outside party, offshoring, on the other hand, refers to transferring jobs to another country. In offshoring, companies hire a dedicated remote workforce from another country. Imagine you have an extension of your company’s locally based staff in an offshore location. If a service provider manages all activities in outsourcing, offshoring allows you to integrate the remote staff into your company entirely.

Therefore, your team will perform tasks based on your command. WhatsApp, for example, is among companies that have sought the benefits of offshore staffing. As a result, the company offshored its software development to Russia shortly before its inception in 2009.

To sum up, WhatsApp used offshore expertise to provide design solutions and handle core app development, while its in-house engineers focused on client-facing activities like customer support. Consequently, the chat app quickly rose to the top of AppStore and Google Play.

In essence, outsourcing and offshoring are interrelated practices. However, they vary in carrying out tasks to external organizations. Outsourcing can be done locally and globally, whereas offshoring can only be done abroad. Hence, when you outsource internationally, it can be referred to as an act of offshoring.

How does the work assignment get done?

When it comes to work assignments, you want to get things done at a speedy turnaround time. So which between outsourcing vs offshoring is fit for your needs? If you prefer a fast and flexible approach to work, outsourcing might be a good choice. In outsourcing, the delegation of tasks is through your service provider. Therefore, you can leave menial functions and focus on your core activities. However, if you choose to outsource tasks that need your attention, you must lean towards offshoring. It may take time to accomplish tasks since it requires communication between you and your remote staff. But the good thing is you have all the control that the work gets done.

A harmonious group of dedicated Asian BPO outsourcing vs. offshoring staff, immersed in collaboration and exuding contentment, diligently navigate their tasks within the vibrant office environment.

How does the interaction take place between parties?

Interaction is essential in building long-lasting relationships. Do you prefer little to no interaction, or do you want to integrate your remote staff into your company fully? Outsourcing is perfect for business owners who are often busy. Indeed, when juggling many responsibilities, you have no time to supervise and train your staff. That is to say, you want to get things done by handing over these to your service provider.

Meanwhile, offshoring is ideal if you want to be fully involved in talent acquisition and integration of your offshore staff. With offshoring, you can explain your company’s culture, objectives, and processes to your team. By doing so, they can perform better and are more likely to stay with your organization.

How do they vary in terms of quality standards?

Quality of work guarantees better profits. In short, which between outsourcing vs offshoring can render the highest quality standards? There’s no doubt both can promise high-quality standards. But you have more opportunities to bolster your quality standards with offshoring.

Why? Because you have the authority to impose work quality requirements on your staff. Your team is expected to focus solely on the job you assign them because they are devoted to working on your company’s duties—not for other clients.

This will ensure that they will consistently deliver high-quality work. On the other hand, the quality of work may be unstable in outsourcing because the outsourced team is not devoted to your organization. In addition, employees handle multiple clients with time-sensitive campaigns in outsourcing companies. Thus, your tasks may often get taken aside.

In the heart of a bustling office, a diverse team of focused Asian BPO outsourcing vs offshoring workers diligently toil behind their glowing computer screens. A testament to multicultural collaboration, they tirelessly facilitate seamless business operations, helping companies worldwide scale towards success. Their eyes, alight with determination and purpose, tell a silent story of commitment to exceptional service delivery and an unwavering passion for growth.

How can they help you scale up your workforce?

Sometimes, your business may not be ready for the peak season. This fact begs the question, “Which can help me scale up with an already-trained staff that can handle the increased volume of my business?” When the job flow during a seasonal peak is unclear, outsourcing could be of great help. A contact center can provide you with customer support agents equipped to take incoming calls and acquire the information needed from customers. When the busiest season ends, it’s just as easy to scale back to a smaller set of agents. While outsourcing scales up your workforce during peak seasons, offshoring can help you expand based on your needs. Offshoring allows you to begin with a small or big team. Then, as your company grows, you may extend the team by adding more jobs as needed. Since you take charge of the hiring process, it is considered a longer-term strategy.

Build Your Dedicated Offshore Team with KDCI

Building a high-performing team in the face of a pandemic requires a lot of work. Hence, you may need offshore staffing to take the load off your shoulders. Offshore staffing can help you tap into global talent while keeping COVID-19 implications at bay. Here at KDCI, we have offshoring specialists who can support your existing in-house team. Our company has a dedicated team ranging from finance and accounting to digital marketing. We can help you boost your operational efficiency while increasing your profits.

Do you want to know more about offshore staffing? Contact Us today!

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Design & Marketing
15 Essential UI Design Tips for Superior Website Usability
July 25, 2023
Good UI design is crucial for engaging your website's visitors. Optimal color contrast, consistent iconography, and clear text overlay on images can make your content pop. Additionally, ensure soft, natural shadows, avoid text justification, and use strategic layouts.

Are you looking for free UI tips for your user interface design? This blog article will help you get off to a good start!Your UI design serves as your right-hand man in amplifying your website functionality. But for your first-time web visitors, it is a maze that is difficult to navigate.A good UI design moves your target audience to hit that call-to-action button. While a bad UI design prompts web users to walk away from your website with frustration. Time is of utmost importance to web users. You don’t want them to leave with a terrible impression of your website.Not everyone is knowledgeable of the UI design system for designing an interface. But we are here to walk you through the best UI design tips and processes for the effective functionality of your website. Apply these design tips and watch your user interaction and retention propel to new heights!

Best UI Tips to Follow for a Consistent and Intuitive Web Design

1. Check your color contrast

Contrast influences the scannability and visual hierarchy of your web page. Bad color contrast can irritate web users, which leads to low web traffic. The important guideline to remember is interactive elements need to meet a color contrast ratio of 4.5:1.You may visit Web Content Accessibility Guidelines (WCAG) 2.1 for recommendations on the best UI tips in terms of contrast level for your web page.

ui deisng tips

2. Be consistent with your icons

Another best UI tips is optimizing your icons. Icons can cause usability problems if you design them without consideration. To achieve harmony, maintain the same stylistic rules throughout your icons. Icons work great when they share the same style, theme, grid, width, and color palette.

ui design tips

3. Make use of subtle overlay

Placing text over an image demands a sense of balance. You need to find visual harmony between these elements. For better contrast, add overlay or gradient on your images. This will make your text legible and readable to your users.

ui design tips

4. Tone down your shadows

Although easy to implement, shadows can work against you if done incorrectly. Another UI tip is to make it look softer and more natural. You can achieve this by lowering opacity (10–30%) and setting a higher level of blur (16px-40px).

ui design tips

5. Don’t justify text

Justified texts are among bad typography habits that scream poor UI design. It is difficult to read for long form content. Also, it creates unnecessary negative space due to extra word spacing.

ui design tips

6. Enhance clickable areas

When the clickable area is too small, buttons will not respond until you click on a specific area. Improve this by making the button size larger and closer to its sibling input element.

ui design tips

7. Set a reasonable line-height multiplicator

Another UI tip is working on the line-height multiplicator of your website. Line-height multiplicator defines the readable line spacing for your text. If your font size is big, it’s reasonable to make your line height multiplicator small. If your font size is small, increase your line height multiplicator for better readability.

ui design tips

8. Pay attention to heading margins

Another UI tip is working on the line-height multiplicator of your website. Line-height multiplicator defines the readable line spacing for your text. If your font size is big, it’s reasonable to make your line height multiplicator small. If your font size is small, increase your line height multiplicator for better readability.

ui design tips

Best UI Tips to Boost Your Conversion Rate

9. Show progress bars

Managing user expectations is a daunting task. Users need progress indicators for any action that consumes their valuable time. For tasks such as completing a form, a progress bar comes in handy.A progress bar guides users on which step they are on and how many steps are left. Showing a progress bar will likely increase the conversion of completing a form.

ui design tips

10. Avoid the Z-pattern layout

Our eyes get tired by moving diagonally back down to the bottom and across again. This is this UI tips article explains why Z-pattern designs result in increasing cognitive load. For a better user experience, stick to good alignment: left to right, top to bottom.

ui design tips

11. Improve copying to clipboard experience

Without the copy button, users do the extra work of copying the link to the clipboard. This is not a friendly-user approach for your first-time website visitors. To cut this manual work, add a copy-on-click button to your interface.

ui design tips

12. Provide further instructions for 404 Error Pages

“Oops, page not found!” will not help users to take automatic actions. Don’t leave them on their own. Tell users what to do next, or at least direct them to appropriate actions to deal with the status code.

ui design tips

13. Don’t hide password rules

Password creation always requires complex requirements. Too often, users abandon completing a form because they can’t create a strong password. To make users stay on password fields, avoid hiding password rules.Pro-tip: If you have 1-2 password rules, display them somewhere near the input. For complex rules, highlight satisfied rules while the user types his password.

ui design tips

14. Use tick icons

Web users are not a fan of long texts, especially on landing pages. Most of them scroll through only 50-60% of an article page on the web. That said, you should use tick icons to make your page more scannable.

ui design tips

15. Minimize primary buttons

Web users are not a fan of long texts, especially on landing pages. Most of them scroll through only 50-60% of an article page on the web. That said, you should use tick icons to make your page more scannable.

ui design tips

Outsource Your UI Development Needs to KDCI

Are you still learning the ropes of designing user interfaces? You can save tons of time and money by outsourcing it to a reliable outsourcing company. Stop creating UI design on a whim. Work with seasoned UI/UX designers for attractive and easy-to-understand user interfaces.Our group of experts keeps tabs on the latest UI trends in the realm of visual design. You can have peace of mind while we maximize your website for effective functionality. Start your outsourcing journey today by clicking the button below!Contact Us

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Offshore Staffing
Top Customer Support Services for Better Customer Retention
July 24, 2023
Customer support is pivotal to a product's success. Businesses without dedicated teams miss out on growth and efficiency. Key avenues include chat, email, voice, omnichannel, and technical support, with outsourcing as a viable option.

Your product or service is as good as your customer care. A perfect product or service will not increase your company’s bottom line if you can’t make your customers happy. Businesses are prioritizing customer satisfaction more than ever. So, where does customer care sit on your priority list? There are different types of client assistance for any business venture. They vary depending on your customer needs and business goals. If you don’t have a support team yet, then you are missing out on many opportunities. We are talking about increased efficiency, higher profits, and good publicity. Do you want to know the best customer service that can address your biggest business challenges? Keep your eyes glued on the screen and read until the very end. We have listed here the best customer services for better customer retention!

Best Customer Services That Your Business Might Need

1. Chat support

Do you know that a whopping 46% of customers prefer live chat compared to other customer care services? Chat support services are fast, efficient, and convenient. If you are only dealing with small user requests and customer inquiries, chat support is a great choice. eCommerce businesses that want to gather better customer insights leverage the power of chat support. Data analysis and response time are much faster in chat support. This is because it’s easier to collect customer feedback from written communications than vocal recordings.

2. Email support

If your business receives customer emails in bulk, consider outsourcing this service. The good thing about email support is its accessibility. Your customers can access you through various gadgets like laptops, tablets, and smartphones. They can get ready support from your customer service team at the time of their convenience. Moreover, email support is cost-effective. You can easily integrate it into other channels like voice or chat support. As a result, your business becomes available across multiple platforms.

3. Voice support

Nothing can beat a service that can add a human touch in a customer service interaction. That’s what makes voice support a strong contender in this list. It can enhance and personalize a good customer service experience. Although there has been a decline in the use of voice calls, voice support can make up for the sincerity of a human voice. Remember that the human voice is crucial to improve your customer service. You may also encounter irate customers over the phone. Having voice support can make your customers feel understood on a deeper level.

4. Omnichannel support

Omnichannel support allows you to operate on all possible channels of communication. Hence, it provides a seamless customer experience. Businesses with omnichannel support have all their customer information shared across various platforms. This allows agents from other channels to work together to resolve customer problems immediately. If you want to have excellent customer service, outsource omnichannel support. You are more likely to retain and attract customers when you offer them multiple ways of reaching out to your business.

5. Technical support

You need this service to accommodate customers who have issues with your systems, products, or services. Technical support runs your business operations smoothly. It encompasses fixing and troubleshooting technical issues for internal end-users. Without it, businesses are vulnerable to disrupted IT services and long-term system incidents. Not all companies have the resources to have an in-house technical support team. So, if you’re thinking of creating a technical support team on a shoestring budget, you may consider outsourcing.

An enthusiastic and personable Asian customer support staff member, radiating a warm smile as they eagerly extend their services to businesses with genuine dedication and attentiveness.

Outsource Customer Support Services to KDCI

Is your customer base exponentially growing? Then you need customer care as your first line of defense against customer dissatisfaction. You don’t need to spread yourself too thin by talking to your loyal customers on all channels. All you need to do is outsource to a trusted service provider for painless customer retention. Our team of support specialists understands the roadmap to successful customer retention. We can make your customers stay long enough while creating positive word-of-mouth advertising. Let’s talk about ramping up your customer retention by clicking the button below! Contact Us

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Ecommerce
Top 3 Ecommerce Website Development Services to Outsource to KDCI
July 17, 2023
For effective Ecommerce website development, consider popular platforms like Shopify, Magento, and WooCommerce. These platforms offer diverse features and customization options, and with professional services, such as KDCI, you can build a successful online store tailored to your specific requirements.

Every website runs on a builder platform that carries all the information of the site. Shopify, Magento, and WooCommerce are the three most popular platforms for Ecommerce websites. If you want to start an online store, Ecommerce website development services can help you out.https://youtu.be/sY-oTqU17Tc

1. Shopify Development

Logo of Shopify

Shopify supports over 600,000 businesses in about 175 countries around the world | making it one of the most popular platforms for eCommerce websites.It is a fully-hosted solution, which means all brands using the platform runs through Shopify’s servers | and you can access your store without any third-party host. More importantly, it has its own payment gateway, but it also supports integrations with 100 other providers in the world.At KDCI, we can build you a dedicated Shopify development team to handle custom development and management of your Shopify store.

2. Magento Development

Logo of Magento

Magento is an open-source platform, which means it’s free for public use. They also offer Magento Commerce Pro, which is ideal for B2B and B2C companies of all sizes.The best thing about Magento is that it’s the most customizable platform in terms of design, | giving you more freedom with how you want your store to look. It also allows you to sell your products directly through Amazon using Magento-based inventory.However, it requires prior knowledge of coding, so it’s most recommended for companies with a developer or web development team.Luckily, KDCI has a web development team that can handle Magento development and maintenance for you. We can build you a website that packs all the design and features that your online store needs.

3. WooCommerce Development

Logo of WooCommerce

WooCommerce is a free WordPress plugin you can use to run your Ecommerce website. However, you still have to pay if you want to add more advanced features to your eCommerce website.WooCommerce gives you a lot of flexibility and freedom in terms of design, but like Magento, it requires prior knowledge of coding. Although, you can integrate more features on your website with WooCommerce.With over 50,000 apps and plugins, you can use them for shipping, SEO, marketing, and more. WooCommerce allows you to build a very functional website with fewer limitations.If you want your WooCommerce website to have more features than your competitors, KDCI can help. Our development team is ready to code, maintain, and secure your store! We can also build you your own team of developers for more dedicated service.

Outsource Ecommerce Website Development Services to KDCI

Whether you’re looking for a dedicated developer to join your team or a web development company, we can handle it. KDCI can help you start, build, and run your online. For consultations and inquiries, feel free to fill the form or click the button below.Contact Us

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Design & Marketing
What Graphic Design Services Can You Outsource to KDCI?
July 17, 2023
KDCI offers comprehensive graphic design services for businesses, including email marketing design, logo creation, consistent branding solutions, and producing high-quality marketing collateral and presentation materials, ensuring both volume and quality.

As a creative agency, our design team can provide full-range graphic design services to businesses of all sizes. We can handle the high-volume production of custom graphics, without sacrificing quality Here are the graphic design services we offer:https://youtu.be/k6W2OWd1ENw

1. Email Design

A good subject line can only bring you halfway through your audience’s attention. Good email design can help you maintain their focus on your message through using design elements, like typography, icons, high-quality images, gifs, and even video.Outsourcing email design to an experienced creative agency guarantees the quality of your emails. With KDCI, we can help you design all of your email marketing campaigns, from welcome emails to drip campaigns, promotional emails, infographics, and more.

2. Logo and Branding

A company’s logo is one of the most essential elements in a business. Your logo needs to be both memorable and eye-catching to help you make a strong first impression. It also needs to work well in all of your marketing collaterals — from your store sign, up to your product covers.Our designers here at KDCI can also create a brand style guide that will help you maintain consistent branding across all of your advertising materials. From your website, social media posts, product packaging, and more.

3. Marketing Collateral Design

Your sales and marketing teams need materials to support their efforts in advertising and selling your products or services. Be it social media posts, landing pages, ebooks, infographics, brochures, catalogs, stationery, and a whole lot more.The KDCI creative design team is ready to handle the high-volume production of all the marketing collateral that you need. Think of it as having your own personal remote team that supports your in-house employees.

4. Presentation Design

Every presentation needs to be able to tell a story and make information digestible so that it’s easier to understand and remember. A good presentation design can help you persuade your audience, be it clients or executives.We can help you produce up to 25+ presentations a day. We can turn complicated data into visually-appealing presentations, create custom illustrations, edit photos and videos, utilize proper typography — anything you need to elevate your PowerPoint presentations.

Outsource Creative Production to Graphic Design Services

By outsourcing to KDCI, you can take advantage of our more than 20 years of design expertise. With our help, you can focus on executing strategies on how to grow your business further and still have top-notch design quality. For more information, feel free to click the button below.Contact Us

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Outsourcing Guide
Why Consider the Philippines for Your Outsourcing Needs?
July 17, 2023
The Philippines is a top destination for global companies seeking diverse services, offering benefits like English proficiency, cost-effective labor, a skilled workforce, cultural compatibility, and supportive government policies for outsourcing.

The Philippines is one of the most popular countries that companies all over the world outsource to, and for good reason. From creative agencies, to call centers, digital marketing, IT, accounting, and more, the country boasts numerous services available at a great price. But more than that, here are five more reasons why you should outsource to the Philippines.https://youtu.be/qRZ_kmHY15s

1. English Proficiency and Neutral Accent

Language barriers — sometimes even accent — is one of the biggest worries of business owners when outsourcing to a foreign country. Luckily, here in the Philippines, English is a second language and most Filipinos are adaptive to accents. In the country, English is taught in schools as soon as grade school, and it’s used by the government and in mass media. This has resulted in Filipinos having higher English proficiency compared to other outsourcing destinations like India and Brazil, making it easier for business owners to communicate with their offshore teams.

2. Cost-effective Labor

Now, you’ve probably already heard that you can save up to 70% in labor and operating costs when you outsource to the Philippines, and it still stands true today. Outsourcing to the Philippines makes economic sense. The cost of living here is so much lower compared to the US, so the salary for labor is also cheaper than hiring someone in your state.

3. Highly Skilled Workforce

Finishing college is a big deal for Filipinos. And every year, the country produces more than 700,000 college graduates with degrees ranging from Marketing, Business, Programming, Hospitality, IT, and Medicine. You can outsource just about any role.

4. Strong Western Cultural Match

Because of the country’s hundred-year history with colonization, Filipino culture has long been fused with numerous influences, including American culture. From language to education, food, and even clothes, Filipinos are a great cultural match for Western countries.

5. Government Support and Favorable Policies

With outsourcing being one of the biggest economic drivers in the country, the Philippine government supports the industry through infrastructure and policy-making. Additionally, the government also has departments specifically for training young professionals for BPOs to maintain global competitiveness.

Outsource to Top Agencies in the Philippines

With all these reasons, you’re probably on your way to the next stage of your decision-making process, which is to look for what services to outsource and good outsourcing companies in the Philippines. Here’s a blog that can help you out with that: Top 10 BPO Services and Outsourcing Companies in the PhilippinesI f you have more questions or inquiries about outsourcing, don’t hesitate to fill up the contact form or click the button below.Contact us

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Inside KDCI
The Story Behind KDCI’s Continued Service In 2020
July 26, 2023
KDCI Outsourcing adapted to the COVID-19 pandemic by swiftly implementing a work-from-home policy, ensuring operational efficiency and employee wellbeing through remote work support and mental health initiatives. Despite the challenges of 2020, the company continued to grow and stands ready to assist businesses in areas such as design, marketing, and Ecommerce support.

At the start of 2020, KDCI Outsourcing had numerous plans for the growth of the company and its clients.

Unfortunately, COVID-19 spread across the globe, and countries were forced to go on immediate lockdown. So, we had to make strategic pivots to protect our employees while keeping our production and operations 100% efficient.We executed a mandatory work-from-home policy as part of our business continuity plan. We ensured that all of our employees could work remotely by allowing them to bring their work computers home.

We also provided portable wifi so they can stay online in case of connectivity issues.In just a few weeks, everybody adjusted to working in their bedrooms, backyards, and home offices. However, as the lockdowns continued for months, we had to face another challenge that most work-from-home employees face: mental health and work-life balance.

So, our marketing and HR teams worked together to find ways to make working from home a little better for everyone. We conducted online learning initiatives, regular games, watch parties, and sent out emails and social posts about coping with the challenges of working remotely.

Eventually, everybody treated work-from-home as the “new normal.” We even welcomed new clients and new faces into our teams as our company continues to grow even during the pandemic.Despite all the challenges we faced in 2020, we remain steadfast in our commitment to helping other companies grow their businesses.

So, if you need help in design, marketing, Ecommerce support, or building an offshore team, you can rest assured that we’ll be right with you.

Contact us to start outsourcing today!

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Ecommerce
Boost Black Friday Promotions with KDCI's Expertise
July 17, 2023
This coming Black Friday sees a significant shift to online retail, making it crucial for businesses to optimize their digital promotions. KDCI, a digital outsourcing company, offers a range of services from creative design and SKU management to website development and customer service support, ensuring efficient and effective Black Friday promotions for various online platforms.

This coming Black Friday will be unlike the others we’ve experienced. Both consumers and retail stores of all sizes have shifted to online. Seeking help from a digital outsourcing company can help you adjust and increase the production of your Black Friday promotions.As a digital outsourcing company, we can help businesses streamline their production processes to make their online stores, Amazon retail shops, and social media stores more efficient.

1. We Can Help with Creative Work

Black Friday will come with many sales and marketing collaterals that need creative or graphic design work. Our creative services are proven and trusted by numerous companies, including retailers, because of our quality and turnaround time.

What to Outsource:

HTML Email DesignYour email promotions will need HTML email template designs that will immediately catch the attention of your customers. With our skills, we can create responsive email design, high-quality promotional graphics, and CTAs that pop so that you can increase your conversion rate.Web Banner ProductionOur team has extensive experience in creating web banners for all channels. We know what design elements and eye-catching visuals to use in whatever type, dimension, or orientation of the banner ads you want to use.Landing Page DesignOne of the most critical marketing collateral your promotions will need is landing pages. Our team has handled thousands of landing page designs for numerous industries, making us capable of designing high-converting pages.Product Photo EditingWe’re experienced in handling retailers and Ecommerce businesses, giving us the knowledge of all marketplace guidelines and techniques for background removal, color replacements, and more. Best of all, we’re capable of handling high-volume editing with quick turnaround times.Learn More

2. We Can Create and Upload SKUs

With the new products you add to your online store, we can help you create and upload numerous product data and write product descriptions for each one. On top of that, our retail experience extends to writing content for your Amazon store, as per Amazon guidelines.

What to Outsource:

Product Description WritingOur team of writers is equipped with SEO knowledge to write product descriptions that will help your website and product pages rank higher in Google. We’re masters in writing compelling content that will persuade your customers to buy your products.Product Data EntryWe can handle large numbers of product data with fast turnaround times without sacrificing accuracy. Our team can manage normalization, data cleansing, and data enrichment so that you can streamline your data entry operations.Amazon A+ Content WritingAs with our product description writing expertise, we can also handle SEO-friendly Amazon A+ copywriting in compliance with Amazon guidelines. We highlight essential features of your products, complete with SEO keywords, product specifications, and more.Learn More

3. We Can Develop Your Website and Landing Pages

Aside from our design capabilities, we can also help you by developing your website or the landing pages for your online promotions. Our team of developers are experts in almost all platforms, including WordPress, Magento, and Shopify.

What to Outsource:

Landing Page DevelopmentWe are also prepared to develop your landing pages as soon as you give the design a go. Our team of developers can create pages with quick turnaround times. We can also help you A/B test your landing pages and make adjustments accordingly.Front-End DevelopmentWhatever UX/UI design you have, our front end developers can handle it. Our team is highly-skilled in using CSS, HTML, and JavaScript, so you can have an optimized, responsive, and fully-functional website.Shopify / Magento / WooCommerce DevelopmentWhether you need a new online store or need new pages developed for your existing website, we’re on it. We specialize in Ecommerce development and all its requisite features, including payment gateways, POS systems, ERPs, and inventory management systems.Learn More

4. We Can Handle Your Customer Service

One of the things you’re guaranteed to have overflowing work is your customer service. Outsourcing this job function to us means you’ll have someone to answer inquiries or questions that come through your social media, live chat, or email.

What to Outsource:

Chat SupportBlack Friday always comes with a surge of customers queued up with questions about your products. With that, our team can help you with chat support through your website, Facebook, or help desk software.Email SupportOur email support services can smoothly integrate with your email marketing efforts as your customers reply to your promotions or send you questions via email. We can manage and monitor concerns, issues, and questions while providing personable email content.Learn More

Outsource Your Way Through Black Friday

This year’s Black Friday may be different, but that doesn’t mean you have prepare everything on your own. So, if you want to have a digital expert to have your back, don’t hesitate to contact us. Send us your inquiries or questions by filling out the form or clicking the button below.Contact Us

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