Partner With KDCI Outsourcing Thru Tailored Solutions
KDCI: Offshore Service Models
KDCI Outsourcing’s engagement models each feature tailored solutions designed to match the unique services provided, the complexity of the processes, and the preferences of the client organization. Our three service models include the following.
FTE-Based Model
The Full-time Equivalent (FTE) model is a methodology that determines the necessary time and resources for a project, forming the basis for pricing. This model offers flexibility to clients by employing a combination of dedicated full-time and part-time staff, allowing for scalability based on project requirements and objectives. KDCI has the capability to source for at least one (1) to thirty (30) FTEs per client.
Retainer-Based Model
In the Retainer-based model, both the client and KDCI Outsourcing establish clear expectations, deliverables, and terms of service at the beginning including the scope of work, number of hours or deliverables included as well as any additional costs or limitations. In return, KDCI Outsourcing commits to the agreed-upon services within the designated time frame.
Project-Based Model
Industries experiencing variable customer demand may find the Project-based service model more advantageous. Rather than committing to FTEs or a retainer, clients pay based on individual projects or upon completion of specific tasks. This pricing structure is favored by clients with significant workload fluctuations, scaling up operations primarily during peak seasons.
Summary
Selecting the most appropriate pricing model for our tailored solutions depends on factors such as the scope of services, the level of service customization, the desired level of cost predictability, and the client's risk tolerance and performance objectives.
KDCI Outsourcing:
Engagement Models
FTE
HEADCOUNT:
Dedicated
TYPE OF TASK:
Repetitive
DURATION:
Long-Term
JOB ROLES:
Customer Service and Support Data Entry and Data Processing Finance and Accounting Human Resource Administration IT Support & Helpdesk Services Back-Office Operations Content Moderation Sales & Lead Generation Healthcare & Support Services Legal Process Outsourcing
Retainer
HEADCOUNT:
Shared
TYPE OF TASK:
Recurring
DURATION:
Mid-Term
JOB ROLES:
Customer Relationship Management (CRM) Financial Planning & Analysis (FP&A) Human Resources Management (HRM) IT Infrastructure Management Marketing & Advertising Support Supply Chain & Logistics Management Quality Assurance & Compliance Data Analytics & Business Intelligence (BI) Legal & Regulatory Compliance Healthcare Management and Administration
Project
HEADCOUNT:
Shared
TYPE OF TASK:
One-Time
DURATION:
Short-Term
JOB ROLES:
Software Development Application Deployment Business Process Automation Market Research & Data Processing Product Launches and Campaign Management Process Improvement and Optimization Training & Development Programs Mergers & Acquisitions Support Legal Document Review & Due Diligence
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