Offshore Outsourcing Company: Your Trusted Partner in the Philippines
Who We Are
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Key Discovery Consulting, Inc. (KDCI)
KDCI was founded in 2011 with a mission to empower brands with the best people. Established by seasoned executives with over 20 years of proven experience developing business operations for success, we empower professionals in the fields of creative design, customer service, back office support, web development, and offshore IT services to streamline time consuming processes and repetitive tasks. Our offshore outsourcing services help businesses reduce operational costs, improve efficiency, and focus on innovation and strategy for sustainable growth.
Mission
To provide the best work through the continuous improvement of our people, process, and technology.
Vision
To power the best companies in the world with the best teams.
Why Work with Us
Success happens because of talented, passionate, and hardworking people.
With the power of business process automation and streamlined outsourcing operations, we set people free so they can maximize their potential and do their best work.
1
Extension of Your Team
More than a service provider, we’re an offshore outsourcing partner to help you succeed
2
End-to-end Solutions
We offer a comprehensive range of outsourcing services tailored to your needs
3
Talented Team
We thoroughly source and vet talent before endorsing them
4
Business Automation
Streamlined operations, enhanced efficiency and high quality output through offshore development
5
Culture Match
We understand your organization & culture for seamless integration
6
Flexibility & Scalability
Adjust offshore team size and outsourcing services based on changing business needs
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We enable brands to streamline operations with the help of offshore outsourcing experts at AI.
Graphic Design Automation
We use AI to auto-generate graphics and basic design elements based on your branding requirements.
Customer Service & Chat AI
We develop and train your chatbot, with customer service experts ready to handle escalations & complex queries.
Marketing & Content Creation
We use AI to analyze data, personalize campaigns, and help produce content tailored to your target audience, improving engagement and business process efficiency.
Exclusive Skills of Our Offshore Team that Set Us Apart
At KDCI, we take pride in offering skilled professionals with specialized expertise that you won’t easily find elsewhere. Our offshore outsourcing services ensure that your business gains access to top-tier talent with unique skill sets that drive efficiency, innovation, and growth.
1. AI-Powered Customer Support & Technical Support
Our customer service and technical support teams are trained to work alongside AI-powered solutions, enhancing response times and handling complex customer queries with precision. With offshore outsourcing, you gain access to remote employees who specialize in AI-driven customer support for seamless user experiences.
2. Advanced Data Analytics & Business Intelligence
We provide offshore IT services with professionals skilled in data analytics, predictive modeling, and business intelligence tools. Our offshore outsourcing team helps companies extract meaningful insights from data, optimizing business operations and business processes for smarter decision-making.
3. Multilingual Sales & Global Market Outreach
With sales outsourcing and multilingual capabilities, our team enables businesses to expand globally. Our offshore staffing includes fluent speakers in multiple languages, ensuring offshore outsourcing services that enhance customer service and drive international sales conversions.
Unlike standard offshore IT outsourcing, our experts specialize in securing sensitive data and ensuring compliance with intellectual property regulations. Our offshore IT team implements robust security measures, safeguarding business data against cyber threats and unauthorized access.
5. High-Performance Software Development & Web Solutions
Our offshore software development team includes experienced software developers specializing in cutting-edge technologies, from AI-driven applications to enterprise solutions. By leveraging offshore IT outsourcing, businesses can scale efficiently while reducing operational costs in software production.
Technology Is Our Backbone
We ensure that our pool of experts are up to date with the latest trends and technologies across industries to provide you with top-notch service.
We Provide
Amazing Services
Our training and strategic outsourcing services have helped thousands
of organizations succeed
