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Search Results for "Outsourcing"

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Inside KDCI
5 Helpful Self-Care Methods for Better Mental Health
July 20, 2023
Amidst the challenges of our current situation, practicing self-care methods can significantly benefit your mental health. Simple acts like staying hydrated, taking moments of reflection, regular movement, acknowledging your achievements, and showing kindness to yourself can go a long way in improving your well-being during these uncertain times.

Our current situation has generated a whole mix of emotions and related physical symptoms: stress, panic, sadness, sleep problems, and short periods of isolation within days. Practicing various self-care methods is just one of the ways we can do to cope with potential emotional and mental issues.

Self-Care Methods to Try for Better Mental Health

1. Drink Water First Thing in the Morning

We often wake up after a night’s sleep dehydrated, which can cause us to feel sluggish the whole day. To start the day in a good mood, drink a glass of water as soon as you wake up.

2. Take Five Minutes to Slow Down Every Day

Self-care doesn’t have to be expensive and fancy. Most of the time, self-care comes in just putting your phone away and sitting with your own thoughts for five minutes. Always remember that it is important to take time to breathe.

3. Move for at Least 30 Minutes a Day

It doesn’t have to be a high-intensity workout. It could be just getting up off your bed or couch to get lunch or to take a stroll in the park. It is as good for your mental health as it is for your physical health. You can take three 10-minute strolls if you can’t do it all at once.

4. Keep Track of Your Progress

Always keep in mind that it is important to recognize our accomplishments at the end of the day. Yes, we may have a lot of items in our to-do list, but no matter how small it is (even just getting up in the morning and surviving the day is accomplishment enough), you deserve a pat on the back.

5. Be Kind to Yourself

We are in a situation where we are faced with uncertainties. This crisis brought a lot of negative impacts on our well-being and with that, always remember to be kind to yourself. We are in a crisis; it’s okay if you’re not productive as the situation is hard enough for everybody.

Value Your Mental Well-Being Through Self-Care Methods

An image of a Filipina remote worker, exuding positivity and good mental health while at work.

With the ongoing difficulties around the world, remember to put yourself first with these self-care methods.If you're experiencing a decline in mental health, don't hesitate to reach out to your family, friends, or co-workers. Together, you can support each other during these uncertain times.

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Design & Marketing
5 Valuable Benefits of Outsourcing Creative Services
July 21, 2023
In today's dynamic business landscape, outsourcing creative services can be a game-changer for your company. It offers benefits such as supporting your business growth, accessing specialized resources, gaining fresh perspectives, ensuring fast turnaround times, and improving your bottom line by reducing costs. Embracing outsourcing can help your business stay competitive and innovative in the ever-evolving market.

Creativity has become more important than ever. The engagement economy has cemented its role as critical to your success, drawing demand for creative resources. Now's the best time to get outside the box and consider outsourcing creative services.

The Need for Outsourcing

The emergence of online channels and the volatility of market trends have strengthened the need for creative services. While you're managing your startup, it might become challenging to keep up.

A dynamic image of an outsourced Filipino employee at work, providing creative services.

Outsourcing is the answer to this demand. It can aid you when producing marketing collaterals, from web design and video editing to logo creation and stall design.Outsourcing companies have a wide range of services that can fulfill your needs. They usually house multi-skilled and talented specialists that can deliver quality output for both your business and your target market.

How to Benefit from Outsourcing Creative Services

You might also be considering creating your in-house team.We're here to show you the benefits of outsourcing that can get you ahead over building your own team.

1. Support the Growth of Your Business

Your startup is growing fast. You have exceeded your monthly quotas in a row, and you know it's time to expand your business.However, you don't have the time to go through a recruitment process for an in-house team. Outsourcing your creative design can help.To meet any of your design needs, full-service design agencies provide a whole line of services.Say, you need to get your brick-and-mortar store online. Outsourced web designers already have the right skills to help you optimize your site into a user experience that puts the customer first.Meanwhile, if you need a hand for your upcoming social campaign, outsourced graphic designers can produce marketing collaterals for any social media feed.Full-services design agencies are not limited to digital outputs. They can also help you create a brand design for your new brick-and-mortar, from employee uniforms to your shopping stalls.While your outsourced team creates designs for your business, you can focus on other areas while it keeps growing.

2. Find Resources with the Right Specialization

Trends in the digital world are ever-changing. To support your business's growth, you'll need specialists who can keep up with every industry trend.Gone are the days when you had to cram skills like graphic design, copywriting, and web development into one job description for a marketing assistant. Outsourcing allows you to gain access to experts that have a specialization for each creative field.Outsourcing companies understand the challenge of hiring and training an in-house team, so they have done that for you instead. Once your partnership with them is all settled, your outsourced team can immediately start working, fully skilled and trained for the service you need.On top of that, most outsourcing companies are full-service creative agencies. They work as a one-stop-shop for all your creative projects, so they have a dedicated team of designers at your disposal.

3. Discover a Fresh Perspective

There's no better way to think outside the box than to get out of the box.Consumers' attention span keeps getting shorter, and you'll need thumb-stopping creativity to stop your audience from scrolling for a second and capture their attention.Outsourcing creative services gives you a shot at developing this creativity. An external team can provide a fresh perspective from outside your business. They're more likely to relate to your target market and therefore help you determine which collaterals your audience enjoys.Moreover, you'll avoid getting stuck with an internal team whose ideas might eventually become old. Outsourced designers can give you various points of view, especially if they have previously worked in relevant industries.Say, you and your team can't figure out why your video is not getting any engagement on Facebook. An outsourced multimedia designer can help you determine what went wrong, how to improve your content, and how to create a more attention-grabbing video.Outsourced designers can provide an objective view of your brand and show you what you have been missing. This perspective can help you better understand your audience's views, especially when you want to expand your business.

4. Secure a Fast Turnaround Time

In this age of instant gratification, speed has become a necessity. The faster you are than your competitor, the quicker your business can grow. And the more your business grows, the bigger the need to sustain your speed.Outsourcing can help you avoid coming in late to every industry trend. It can drive your business away from losing out a chunk of your market share.Usually, as part of the deal, outsourcing companies guarantee fast turnaround time and quality work—their designers understand the value of deadlines and time-sensitive goals.Whether it's for site development to accommodate orders for an upcoming sale or an engaging content to ride the waves of a trending topic, an outsourced team can keep you up to speed.These designers are used to high-volume production and short turnaround time, so you can get the triple guarantee of speed, volume, and quality when you outsource.

5. Improve Your Bottom Line

Based on a survey by Guidant Financial, one of the top challenges of small business owners is the lack of cash flow.With that said, outsourcing is a way to cut costs. It can keep your business from spending on recruitment, labor, training, equipment, and overhead costs.It's less expensive than having full-time employees on your team. After all, the true cost of an employee goes beyond their salary—you also have their benefits, office space, taxes, and equipment to consider.A survey by Deloitte shows that 59% of businesses are already outsourcing to lower their expenses.What's stopping you from doing the same?With outsourcing, you only pay for the project or contract fees. You'll only need to consult with an outsourcing company, tell them what you're looking for, and agree on the fees before you can start your partnership.Even better, with the savings you have from outsourcing, you can allocate more of your budget to research and development to grow your business further.Get 60% Savings in Labor and Operational Costs

Find the Right Full-Service Design Agency

Convinced of the benefits of outsourcing creative services?We can guide you into finding the right outsourcing partner to help you fulfill your design needs:

Full-service creative agencies like KDCI have everything you need—from graphic to print designs—and we can show you the valuable benefits of outsourcing.Partner with UsPublished: August 3, 2017Updated: June 3, 2020

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Ecommerce
5 Reasons Why You Need Product Image Editing
July 24, 2023
Product image editing is essential for e-commerce success, as it enhances the quality and appeal of product photos, attracting more site visitors and building trust among potential customers. Professionally edited images also contribute to branding consistency and cater to various e-commerce platforms, ensuring a seamless and visually appealing shopping experience for users.

Nowadays, people enjoy the convenience of shopping in the comfort of their home—just a few clicks and the transaction is complete. Seeing this growing market, businesses have taken this opportunity to sell online. A multitude of tactics can make online stores stand out, but one proves to be particularly useful—exceptional product imagery.

Why Do You Need Product Image Editing?

A survey by Weebly shows that more than 75% of online shoppers find product pictures influential when deciding if they want to purchase online. This should drive Ecommerce businesses to product photo editing: a marketing strategy to attract potential buyers with compelling photos of your products. With that said, here are five reasons why product photo editing is essential to your success as an Ecommerce business.

1. Excellent Photos Attract Site Visits

For Ecommerce websites, first visual impressions last. Upon clicking a link to an online store, consumers expect to see product photos. Plus, they're good at remembering pictures. Just add a photo to a piece of information, and they'll likely remember 65% of it. To stand out, every product photo needs corrections, touch-ups, and enhancements.

Product image editing can achieve alluring photos that can showcase more details and clarity to your online catalog. Changing backgrounds, adding shadows, removing objects, correcting colors, and adjusting exposure—these are just a few techniques used to achieve an appealing product image. These product photos can become even more visually striking if professionally edited by designers who have the right expertise. With these experts, you'll only need to send one photo and they can do virtually anything to make your product stand out. The final output can then captivate a site visitor's attention, potentially leading to a substantial increase in daily sales.

2. High-Quality Images Get Better Results

photoshop

High-quality product images are the most influential factor when considering online purchases, according to 47% of US online consumers. For most, these are more important in their buying decisions than product information, description, or reviews. An Ecommerce site with mediocre images lowers the impressions on its branding, which can lead to a decrease in customers' trust and eventually, the decline of an online business. With that said, there's no denying that high-quality product photos boost a potential customer's confidence and trust. Photos edited to achieve the best quality can get better results if optimized to the right size, format, and name. SEO-wise, it can lead to a higher position in the SERP and generate a stronger CTR, and it won't be long before you see higher conversions, longer time on site, and lower cart abandonment rate.

3. Potential Customers Want to See What They're Buying

Taking a good look at a product is more reassuring for your potential buyers. Unable to touch, try, and feel it, an online window shopper relies heavily on images to decide whether to make a purchase or not. These days, it's not even enough to feature one product photo. In the US alone, 51% of online consumers would like to see at least three pictures of a product first before purchasing. Aside from the quality of visuals, they value the number of product images available on your site. This is where product image editing comes in. A finely edited set of images gives potential customers an understanding and representation of what you have to offer. By editing your photos, you can guide your site visitors into seeing your products in the best light, no matter which angle they look at.I Want to Showcase My Products in the Best Light

4. Consistent Editing Enhance Your Branding

brand-identity

One of the most essential assets in your organization is your brand. It makes your business memorable among your customers, and it develops your brand identity. In the populated Ecommerce industry, taking care of your branding has never been more important.

Product image editing is a key element of your branding. No matter how subtle you edit your product photos, you can make your brand shine. Bonus points if you follow a particular style of photo editing for your business, as this lets you establish brand consistency across your product line. This, in turn, can lead to better customer recollection, and they'll feel more confident when purchasing from your business. And for online window shoppers, seeing your edited photos consistent with your branding can build up awareness not only for your products but also for your Ecommerce business.

5. Different Platforms Get Their Customized Image

Recently, Facebook introduced Facebook Shops, a new feature that helps small businesses sell on Facebook and Instagram. With the growing list of Ecommerce platforms available today, there's never been a better time to explore beyond your current online store and bridge more channels to your audience. As you branch out to other online shopping platforms, you'll need product photos that suit well with each interface and deliver the best experience to your potential customers.

Photo editing can help you curate your product images for different Ecommerce platforms without losing the same quality that you have on your site. Better yet, with the right service provider for product image editing, you can guarantee that we have experts knowledgeable of every dimension and design suited for each platform.

I Want the Right Service Provider

Find the Right Resources for Your Product Image Editing Needs

Investing in outstanding product photos positively affects any online venture. From elevating an amateur image to a professional photo, image editing can boost a product's marketability and improve a website's branding and ranking—thereby securing its spot as one of the powerful tools in the world of Ecommerce.However, it can also be time-consuming, especially if you don't have the right set of skills or you lack the right resources. Lucky for you, Ecommerce service providers can give you a hand in navigating the intricacies of product photo editing.

Help Me With Product Image Editing

Published: November 3, 2017

Updated: May 27, 2020

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Inside KDCI
Time Management Tips for Productive Remote Employees
July 20, 2023
Effective time management is crucial for remote work productivity. To optimize your work-from-home experience, consider creating a dedicated workspace, communicating expectations with your team, calculating task completion times, and regularly checking your productivity trends.

With all the things going on in your home, being productive with the WFH setting can be difficult if you don’t know effective time management.Some members of our KDCI team attended a webinar called Time Management and Productivity in the Time of COVID. So, to share what we learned to everyone, here are the key takeaways of that webinar.

The Four Cs of Time Management

1. Create

Create a dedicated workspace far from the busy areas in your home to avoid distractions, like the living room and kitchen. Additionally, create ground rules with your family about your work setting.To manage your time, create a list of daily tasks and schedule them based on priorities or deadlines. You can share this with your family as well, so that they’ll know when you’ll be busy.

2. Communicate

Communicate expectations with your superiors, team members, clients, and other co-workers. Talk about your specific working hours, speed of email response, and your productivity tracking.If you’re a leader, communicate through scheduled team meetings and one-on-one sessions to check everyone’s performance and personal situation.

3. Calculate

Calculate your time to complete your tasks so that you’ll be aware of how much time you spend per task.For leaders, calculate the speed of your team members to complete tasks so that you can see their speed and ability to complete tasks.

4. Check

Check on the trends in your productivity, tasks, and schedule. Find the time where you’re most productive, and manage your time between work and personal matters.See what can be improved in your current set-up and how you can accomplish that.

time management tips for work from home

Time Management Strategies to Increase Productivity

1. Pomodoro Technique

Set a timer for 25 minutes and dedicate that solely to work, without distractions. When the timer rings, take a short break and repeat until your task is finished.

2. To-do List

The most popular time management technique. All you have to do is create a checklist for daily and weekly tasks and cross items out once completed.

3. Time Boxing

Set specific times for your tasks to create a reliable routine, especially for personal activities like household chores.

4. "Eat the Frog"

Start with your biggest or most difficult task so you can get it out of the way and be inspired in dealing with other, smaller tasks.

5. Avoid Time-Wasters

Stay away from things that make you linger on them, such as checking your social media accounts.

6. Prioritize

Based on your list of tasks, select which of your tasks must be finished immediately, can be delegated, or can be canceled to give way to other tasks.

time management tips for remote employees

Time Management and Productivity Apps

  • monday.com
  • Monitask
  • Paymo
  • toggl
  • Buddy Punch
  • Clockify
  • Rescue Time
  • TomatoTimer (for Pomodoro Techqnique)

Balance Work and Life with Time Management

Using these tips, you can balance your time with work, family, and yourself. If you’re having trouble with productivity, don’t hesitate to communicate with your immediate supervisor so that they can help you.If you want to watch the full webinar, visit this link.

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Ecommerce
How to Form a Partnership in Ecommerce and Increase Profit
July 20, 2023
Learn how to form successful partnerships in the world of business. To find the perfect business partner, first, identify your specific needs and expertise gaps. Network through people you know, assess trust and credibility, and ensure a balanced give-and-take relationship.

Successful businesses rarely went through their path to success alone. Most — if not all — grew by knowing how to form a partnership with other companies to expand their capabilities and become more competitive. Amazon, Shopify, and Apple did it, so should you!This article will show you how to find the perfect partner, the cost of partnerships, and how partnerships in Ecommerce increase your profit. Let's start.

How to Find the Perfect Business Partner

There are thousands of businesses out there, but only a few of them can provide the support you need to grow. Knowing how to choose the right partner out of so many will help you cherry-pick the best. Here’s how you can find the perfect business partner:

1. Know What You Need Help With

One of the goals of forming a partnership is having someone do the things you can’t do, can’t focus on, or expertise beyond your reach.Say your online business has been having an overflow of customer inquiries and you don’t have the time and office space for a customer service team. Forming a partnership with an outsourcing company that can handle customer support will help ease that load from you.Knowing what you need can trim-down your list of potential business partners almost instantly. This can also set clear expectations about their role in the partnership since you already know what they will be doing.

2. Network Through People You Know

If you want something you can trust almost instantly, nothing beats asking people you already know.You don’t exactly have to connect with their business partners, or partner with your friend’s business. If you simply share your need for growth, they might recommend businesses you can partner with.Although seemingly ideal, try to steer clear of building partnerships with friends or family so that you don’t jeopardize your personal relationships. Otherwise, set an exit plan to prevent bitter endings in case the partnership doesn’t work out.

network through people you know to form a partnership

3. Measure Trust and Credibility

One way to see if they’re trustworthy and credible is to get to know their business. Do they have customer or client reviews? How long have they been in business? Can they give you what you need?Trust is the most vital part of a business partnership, so you have to ensure the credibility of your potential partner. If you’re having second thoughts or reservations about them, then you should probably trust your instincts. Better safe than sorry.

4. Weigh How Much You Give and Take

The key to finding the perfect business partner is to see if you’re both bringing something valuable on the table.If you want a partnership with a business that does product photo editing, their value is in their skills for editing. Meanwhile, you compensate them well for their skills as 83% of your customers rely on photos for their online purchasing decisions.Need help with product photo editing? We can help! Contact us.Now, while most of the give-and-take will involve value for money, it could also be the level of effort and passion you both put into the partnership. Working with someone with the same drive and commitment to grow can ensure that you both end up with the same success.

Cost of Online Business Partnerships

The cost of business partnerships will depend on your potential partner and the type of partnership you want to dive into. Although, you can expect online partnerships to be cheaper compared to other business partnerships because you don’t have to deal with taxes, legal fees, and other state-specific fees when forming a partnership.Since we’re talking about Ecommerce, we’ll show you the costs involved in building a business partnership online.

1. Cost Per Amount/Level of Work

You will encounter this type of cost if you partner with an outsourcing company or a person for only a specific project. The cost will vary depending on the amount of work and/or level of difficulty of the project.For example, the cost of product description writing will depend on how many products you need descriptions for. Meanwhile, the cost of website development will be different from customer support services, since it requires a higher-level skillset.If you want to be more cost-effective, partner with an outsourcing company that has the expertise for most of the work that you need.Take KDCI for example. We can handle Customer Support, Digital Marketing, Graphic Design, Product Information Management, and Web Development. If you want to talk costs, we offer flexible pricing! We'd be happy to give you a quote for everything you need.Get a quote

2. Retainers

A retainer fee is the amount you pay upfront for the service that you need and the minimum number of hours or months they will work with you. This serves as your insurance that your expectations will be met within the period you’ve agreed on.Say, for example, you partner with KDCI for Shopify website development and maintenance for 40 hours a month. You can expect us to dedicate 40 hours every month for everything you need for that service.

3. Offshore or Remote Staffing

Offshore staffing is where an offshoring company handles the management of your remote staff, human resources, and operations on your behalf.Partnerships with offshoring companies can reduce your business operational costs by 60%. However, the fees for offshore staffing includes management fees and a one-time fee for the specific roles that you want for your remote staff.If you want to know more in-depth information about offshore staffing, check out our blog about the cost of outsourcing to the Philippines.

4. Commissions

Commissions depend on what type of partnership you want to build. If, for example, you want to partner with online influencers for your products, then they may ask for a commission for every product they manage to sell.Should you partner with a business that provides staff leasing of sales representatives, then you may have to pay for commissions if they go beyond your quota.Of course, the cost of commissions will depend on your agreement with your partner.

find competitive pricing in forming a business partnership

How Business Partnerships Increase Your Profit

The end goal of forming a partnership is to increase your profit and your partner’s. Here are some of the ways you can benefit from a partnership in terms of profit.

1. Access to Experts

One of the best things about partnerships is that it brings you closer to a larger pool of experts that you may not have access to if you hire within your city. Not to mention, having access to more experts can also fast-forward your growth as a business.

2. Cost-effective Solutions

Outsourcing and offshoring companies help you increase your profit by helping you cut expenses.Since their business is in a different country, you can take advantage of currency conversions. Plus, you don’t have to worry about taxes, building costs, and operational costs if you choose to expand your business by yourself.If you want to reduce your operational costs by 60%, we can help! Visit our Offshore Staffing Service page to find out more, or contact us.

3. Reduced Opportunity Costs

Opportunity costs are the business opportunities that you have to let go to focus on other aspects of your business. Having a partnership with an outsourcing company will give you the freedom and time to finally explore other opportunities or advancements for your business.

4. Competitive Edge

Partnerships with Amazon has provided a way for online and brick-and-mortar stores to have a competitive advantage in a demanding industry. The same goes for other partnerships.If you partner with an expert in a certain field or skill, you give your business a competitive edge because of their knowledge of the industry. With their help, you can generate more ways to increase your profit.Partner with Ecommerce experts

Form Business Partnerships with an Outsourcing Company

Overall, you have to make sure that you’re comfortable with having a business partner. Ask yourself if a partnership in Ecommerce will help you achieve the goals you can’t do alone.Once you decide that it is, in fact, what you need, then don’t hesitate to form business partnerships with an outsourcing company like KDCI.With our Ecommerce expertise, we can help you face your store’s challenges head-on so you can grow your business further. Visit our Ecommerce Outsourcing Services page to find out more.

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Inside KDCI
5 Tips to be More Professional in Virtual Meetings
July 20, 2023
Virtual meetings have become a fundamental part of modern business operations. To maintain professionalism and productivity, professionals should adhere to essential virtual meeting etiquette, including punctuality, system checks, appropriate surroundings, muting microphones when not speaking, and giving undivided attention to the meeting's proceedings.

Meetings have become an essential part of business continuity. As professionals, every leader and employee must follow virtual meeting etiquette to maintain the best online experience for the whole team. Here are 5 key things you should remember.

5 Virtual Meeting Etiquettes Every Professional Must Remember

1. Don't Be Late

Treat the meeting as if you’re doing it in the office. Be mindful of everyone’s schedules and try to join the meeting at least five minutes early. This makes it easier to start the meeting promptly and to stick to the allotted time.

2. Check Your Systems and Connection

Before you join the meeting, make sure all systems are secure -- check that your mic, audio, camera, and internet connection are working properly. Have mobile data ready in case your internet connection fails. You want the meeting to go smoothly and without any interruptions.

3. Make Your Surroundings Work-Appropriate

Always be camera-ready, even if your meeting isn’t specified to be a video conference. Make sure your background is work-appropriate, and maintain a professional appearance in both attire and in posture. This also applies to your desktop environment, especially if you’re going to be sharing your screen.

4. Mute Your Microphone When You're Not Talking

With everyone staying at home these days, your house can get pretty noisy unless you’re living alone. Muting your microphone when you’re not talking allows everyone to listen to the speaker without any unwanted background noise.

5. Give Your Full Attention

It may be tempting to do other things like check your inbox or even continue with your work, but don’t do it! Be present for the whole meeting. You might miss out on important points and lose your opportunity to give input and ask questions.Must Read: 10 Tips on How to Be Productive During Quarantine

a man in a virtual meeting professional

Being Professional in Virtual Meetings Help You Adjust

Working from home can make it difficult to separate your home self from your work self. While virtual meeting platforms can help your experience, being professional yourself can help you adjust better as you act as if you never left the office.

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Ecommerce
How to Know If You’re Ready to Outsource Back Office Operations
July 21, 2023
Back office operations are a critical component of running a successful Ecommerce business. As your business grows, signs that it's time to outsource these operations include rapid growth, being stuck in daily operations, having innovative ideas to develop, budget constraints, the need for a richer talent pool, the requirement for specific expertise, and the desire to enhance the customer service experience.

With various operations essential to your Ecommerce business, you'll need all the help you can get. But expanding your business can get tricky--especially if you want to add new services to the mix. Outsourcing companies can provide the support that you need to cover the back office operations essential to you and your customers.

Are You Ready to Outsource?

Still unsure if you're ready to outsource your Ecommerce operations? Watch out for these signs:

stairs, trees growing, businessman

1. Your Business is Growing Fast

At first glance, it looks like a good problem.Your Ecommerce business is on the rise, and you have no choice but to keep up with the growing volume of work and still ensure customer satisfaction. As much as possible, you want to avoid any roadblocks when the opportunity for growth is within your reach.With the increasing need for new services to fulfill your customers' needs, ask yourself, "Do I have enough resources to sustain my online shop's growth?"Outsourcing is the best way to pave your way from a small shop to an Ecommerce store. Lucky for you, there is a variety of cost-effective and flexible outsourcing solutions, custom-developed to drive innovation and improve your online shop's efficiency.

2. You're Stuck in Business Operations

Business operations keep a business afloat. This includes answering your customers' queries, advertising your online shop, and managing your product catalog online.When you were starting out, only you handled these activities. But as your online shop generates a wider reach, you'll need extra pairs of hands to keep the operations running so you'll have time to think strategically for your business.To get unstuck from the operation side of your business, you can consider outsourcing to support your day-to-day activities.Some outsourcing companies have Ecommerce services in their service list, from customer support to digital marketing, and product information management. Once you start outsourcing your back office operations, you'll have more time to develop your business and brainstorm new ideas.Help Me with My Business Operations

3. You Have New Ideas You Want to Develop

For any business, growth is essential--it's even crucial to your long-term survival.To sustain your growth, ideas propel your Ecommerce business to keep reaching new heights. They drive you to explore untapped markets, launch creative marketing campaigns, and innovate your existing product line.Ideas can mean additional revenue, but first, you must have the capability to turn your ideas into a revenue-generating machine.Finding the resources to develop these ideas gets more difficult the more your online shop grows. Good thing there are outsourcing companies that offer Ecommerce outsourcing services for back office operations.

business with tight budget

4. Your Budget is Tight

According to Paycor, up to 70% of total business costs are labor costs. On top of that, operating costs can account for up to 20%.With these tremendous costs, wanting to save money is understandable--reducing your operational and labor costs opens up more opportunities for you to boost profit.As an Ecommerce business owner, you need to look for ways to increase your bottom line without giving up the quality of your products and services.With outsourcing, you can save up to 60% in labor and operational costs, compared to hiring in-house resources. Delegating tasks to experts will yield higher savings and even deliver better results.

outsourcing staff smiling, working

5. You're Looking for a Richer Talent Pool.

A recent survey by ManPower Group states that 54% of global companies have talent shortages.Getting new people on board is a pain point for any business. Unfortunately, there are even times when you'll have incompetent people take over your back office operations.They might have a hard time managing your online shop or they might not be invested in fulfilling your customer service requests--these can drive you to start your recruitment process all over again.Outsourcing can help you solve your talent shortage problems. Better yet, offshoring will give you access to a large pool of highly qualified professionals for a lower cost.

outsourcing staff with right expertise working

6. You Need the Right Expertise

Ecommerce provides a fast growth opportunity, but the risk of failure is high when you don't have the right people in your team.Out of these ten reasons why Ecommerce businesses fail, seven require people with the right expertise to help you avoid these pitfalls. Whether it's for SEO, site usability, customer support, or product information management, you'll need subject-matter experts to support your Ecommerce business.Outsourcing companies are the best place to find the right experts. They can provide access to well-versed Ecommerce specialists, who can drive you away from the pitfalls of navigating your online business.

outsourced customer service support

7. You Want to Improve Your Customer Service Experience

If you're transitioning your offline store online, you'll see that customer service is different.At a brick-and-mortar store, you can directly engage with customers. But with an Ecommerce shop, your interactions are limited to calls, chat, and email, and it gets more difficult to feature that personal touch critical to the customer experience.With this shift, upgrading your customer experience can help you crush problems that customers might encounter while going through the buyer's journey online.Outsourcing can bring customer service specialists into your business--even better if you choose a one-stop-shop Ecommerce outsourcing company with customer support services.Get My Own Customer Support Service Team

Outsource Your Ecommerce Back Office Operations at KDCI

Adapting your business to the growth of the Ecommerce industry is not an easy feat. When you want to expand your online shop, you'll soon encounter roadblocks while growing your Ecommerce business.Good thing you now know the signs to spot if you're ready to outsource your back office operations. In case you encounter any of them, we'll help you choose the right Ecommerce outsourcing partner for your business.

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Inside KDCI
How to Beat the Summer Heat in the Philippines
July 21, 2023
To beat the summer heat in a tropical country while working from home, consider these 10 tips to stay cool and save on electricity bills. From staying hydrated with lemon water to creating a DIY air conditioner, these strategies will help you beat the summer heat and ensure a comfortable work environment.

Living in a tropical country has conditioned us to deal with heat. Every time summer rolls around, we expect to beat the season like we always do. But every year, summer hits never-before-reached heat indexes and gets even hotter than the year before.

10 Tips to Beat the Summer Heat

Working from home has removed us from the comfortable air conditioning of our offices, and having one at home would mean higher electricity bills.So, to help you manage the heat at home and save electricity at the same time, here are 10 things you can do:

1. Get hydrated with lemon water.

Get hydrated with lemon water to beat the heat

Drinking lots of water sounds like the best way to get hydrated. Take it up a notch by adding lemon wedges or squeezing lemon juice into your glass of water for additional benefits like vitamin C, weight control, better skin quality, and kidney stones prevention.

2. Steer Clear of Excessive Caffeine.

coffee on a business table

Research shows that caffeine has mild diuretic effects, which can drive your body to produce a higher amount of urine and contribute to dehydration. But don't worry, coffee lovers -- if the caffeine temptation is too strong to resist, you can still have your favorite cup of coffee as long as you drink it moderately.

3. Eat Smaller Food Portions

empty plate with fruits on side

A spike in your body temperature will only make the heat feel worse. Prevent this by limiting your consumption of foods that take longer to digest. The more you eat, the more heat that your body will produce, so have smaller food portions to avoid slowing down your digestion.

4. Try Some DIY Cold Treats

strawberry popsicles to beat the summer heat in the philippines

A variety of cold foods available in the market comes with summer. With the quarantine still in place, you can resort to DIY creations that can cool you down. With the right ingredients and kitchen tools, go local and international with your dishes, from halo-halo, mais con yelo, and sago't gulaman to dalgona coffee, flavored milk tea, and fruit smoothies.

5. Learn Your Body's Cooling Points

Here's a life hack to easily cool down -- your body's cooling points. Your neck and wrists are the most well-known. Aside from these, the insides of your elbows, knees, and ankles and the top of your feet are other common cooling points. Once you've determined the most convenient place for you, apply a towel-wrapped ice to this area to quickly and effectively cool down.

6. Know the Symptoms of Heat-Related Illnesses

It might be hard to accept that even when staying inside the house, anyone is still susceptible to heat-related illnesses and emergencies such as heat stroke, heat rash, heat cramps, and heat exhaustion. Just in case all else fails, get one step ahead of them, and have the ability to recognize their symptoms. And if the worst occurs -- knock on wood -- you'll know what to do to best help the victim.

7. Get Creative With a DIY Aircon

DIY aircon to beat the heat in the philippines

As much as you want to switch on your aircon all day every day, mounting electricity bills would be a slap of reality to that fantasy. It's a good thing that creativity can help you through tough times. If you have ice and a spare fan, you can already start your own aircon projects with other items at home, such as styrofoam and plastic soda bottles.

8. Refrigerate Your Skin-care Products

skincare products on a table

Most of us have a skincare routine that we stick to day and night. To add a twist to your regular routine, keep your skincare products inside the refrigerator. Once it's time to use your skincare products, experience a refreshing sensation and a soothing effect when applying your lotions, moisturizers, and creams.

9. Exercise at the Right Place and Time

It's easy to let the quarantine and the weather turn into excuses to stop exercising. But just because it's hot doesn't mean that you can't do your regular workouts anymore. Exercise early in the morning or later in the evening -- the weather during these hours is a little cooler. Plus, with thousands of fitness videos online, you can use them as a guide when doing your workouts at home.

10. Check on Your Fur Babies

dog on a pink background

Even pets are affected by this seemingly never-ending heat. Keep an eye for symptoms of heatstroke, which can go from rapid panting and drooling to seizures and coma. Prevention is still better than cure, and you can save your fur babies from this by giving them a well-ventilated space, always providing them fresh drinking water, and avoiding exercises under hot weather.

Cooling Down in the Summer

The overwhelming summer heat has caused many discomforts since the start of the season. These tips can help relieve the uneasiness brought by the hot weather.Are you working from home? Check out these tips to stay productive.

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Ecommerce
7 Business Roles You Should Outsource to Ecommerce Services
July 21, 2023
If hiring full-time Ecommerce specialists for your business isn't financially feasible, consider outsourcing Ecommerce services to experts in the field. You can outsource various Ecommerce tasks, including website and graphic design, Ecommerce website development and maintenance, product information management, content creation, order processing, digital marketing, and customer service, to enhance your online presence and streamline your operations.

Hiring full-time Ecommerce specialists with the right experience for your business'  Ecommerce service that you can leverage to succeed is expensive, and isn't always financially feasible. Ecommerce services come in as essentially outsourcing companies with the same expertise but without the pricey bit of hiring in-house.

What Should You Outsource to Ecommerce Service Providers?

Unlike brick-and-mortar stores, Ecommerce requires a specific set of skills for particular tasks that you can’t do alone. And as your competitors move to digital, letting an Ecommerce expert help you can fast-forward your transition to digital without mistakes. Here are the following Ecommerce services that you can outsource.

1. Website and Graphic Design

hands using laptop doing graphic designing

First on the list of Ecommerce services that you can outsource is website and graphic design operations. A journal article published in the Management Information Systems Quarterly focused on Exploring Human Images in Website Design: A Multi-Method Approach. In the study, they found that the visual design of Ecommerce websites can enhance not only aesthetics but also the emotional appeal of the visitors. As a result, website visitors were more likely to trust a site with good design. Meanwhile, according to Formstack, 57% of users will not recommend a business that doesn’t have a good website design. This can hurt your business because, consequently, recommendations can increase sales by 29%, according to a report by Amazon. Graphic Design, on the other hand, is an element of Website Design that also covers other things like:

  • Website Banner Design
  • Email Design
  • Product Photo Editing
  • Landing Page Design

Luckily, this type of work can be outsourced to a provider of Ecommerce services, so you don’t have to do it yourself. As an experienced Ecommerce service provider, we know how to incorporate your vision of your brand with what your customers like to see in a website — be it on their computers or smartphones. Arby's, for example, trusted us with developing a custom platform for improved customer experience. With our experience in UI/UX design, we helped them grow their brand with a design that their customers love. See more of the design we did for them in Arby's Case Study.

2. Ecommerce Website Development and Maintenance

An Ecommerce website is capable of handling online transactions to make it easy for customers to choose and buy products or ecommerce services from a business. Unfortunately, if you try to create a website alone using drag-and-drop platforms, you don’t have anyone to help you if any errors occur. Your customers make transactions on your website, and if they can’t use your website, you don’t make money. That’s where the assistance of Ecommerce services come in. With their help, you can have your live website sooner, have quicker bug fixes, and new custom features can be implemented faster. The KDCI Ecommerce Website Development and Maintenance team specializes in Ecommerce platforms and Ecommerce services. Aside from that, we can also create custom websites if you want more unique capabilities that can be difficult to achieve using standard platforms. We can even help you out if you don't know what to build your site on, or if you want to migrate to a new platform. Our expertise are in place to be able to guide you based on what your business needs.

3. Product Information Management

asian man working at home using his laptop

Third on the Ecommerce services that your business can outsource is product information management. One of the most critical rules of selling online is providing your customers with product descriptions that will compel them to buy your product. At the same time, these descriptions must be SEO friendly so that you can drive sales to your product pages. Be it Amazon, Shopify, Magento, or any online selling platform you use, our Product Information Management (PIM) team can help you out. We can cover all data that concern your products, which includes:

  • Product Description Writing
  • Product Data Entry
  • Product Data Cleansing
  • Product Catalog Management

With our experience in Ecommerce services, we can speed up the production of your product data so you can start selling as soon as possible. No matter what niche your business (or potential business) is, we can handle it. I need help with Product Information Management

4. Content Creation

asian woman using her laptop, working

Every online business needs content for everything. Be it for social media, advertisements, or blogs — content is everywhere. Fourth Ecommerce services that you can leverage and outsource is content creation operations. Good quality content is capable of targeting your customers’ pain points and selling your products or services in such a way that it answers their needs. Hiring Ecommerce services means you get good quality content. This, in turn, helps improve your website’s SEO (Search Engine Optimization) performance. Good SEO will make your website appear on the first page whenever someone searches for your product or service, making them more likely to buy from you. Therefore, SEO Content Creation is vital for Ecommerce because it creates a better online presence for your business. It uses a strategic, data-driven approach to ensure that all content you put out targets your specific goals, from attracting customers to making a sale.

5. Order Processing

Order processing is a part of an Ecommerce services and sales process that deals with responding and fulfilling orders. It has a direct impact on customer experience and satisfaction, which ultimately translates to your sales. Good thing, there are a lot of third-party fulfillment services that can help you handle this load. They can take care of order validation, query resolution, status check, and cancellation management, while you focus on running your business. Outsourcing order processing means you don’t have to train an entire team of fulfillment staff and worry about attrition. This can reduce your operational and management costs by up to 40%, which you can invest in other parts of your business. Some of the best order processing companies are ShipBob, ShipMonk, and Rakuten Super Logistics.

6. Digital Marketing

Digital Marketing as one of the Ecommerce services utilizes technology and online channels to advertise, promote, and grow your brand. Without it, it can be almost impossible to run an online business. However, Digital Marketing is not a one-size-fits-all strategy. Every business is different, and therefore each must have a unique digital strategy. Hiring an Ecommerce services company can help ensure that your strategies work for your business. They can help you with numerous types of Digital Marketing, which includes:

  • Search Engine Optimization
  • Social Media Marketing
  • Search Engine Marketing
  • Email Marketing

More and more businesses are building their online presence. Therefore, investing in Digital Marketing for your Ecommerce services has become more important if you want your business to get on top of your competitors. Help me build my online presence

7. Customer Service

customer service business role to outsource

An online business’ customer service is different from the traditional in-store or voice customer service in terms of the number of channels you can use. Ecommerce Customer Support can still include voice support, but you can also have chat, email, and omnichannel. Each of these support types requires skills that can be difficult and more expensive to hire locally. Because as customer inquiries pile up, you’ll need more people to answer their questions on the dot. This means additional expenses in computers, technical support, and office space. Hiring Ecommerce services for customer support can help you cut costs while improving customer experience. They can absorb the demands of 24/7 shifts, making your responses faster and more efficient.

Boost Conversions with Ecommerce Services

Running a business is difficult if you try to do it alone. Luckily, there are numerous Ecommerce services out there that are waiting and quite eager to help you out. Not only will you build a good partnership with another business, but you can also increase your conversions and profit with the right Ecommerce service providers.

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