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Search Results for "Outsourcing"

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Design & Marketing
Top 5 Designer Questions for Web Clients in 2019
July 21, 2023
In the realm of web design, clients often assess designers, but designers must also evaluate potential clients to ensure compatibility and project understanding. Five essential web designer questions include inquiring about the client's business status, existing website, business description, website goals, and the need for website editing capabilities.

Developing a website takes a lot of creative juices as there are many design elements to consider — that is why clients need to make sure their web designers are up to the task. However, why aren’t designers doing the same thing? If clients need to ask questions to determine if they have the right web designer, web designers also need to ask questions if they want to figure out if the client is fit for them.Web designers would need to make sure that they don’t end up with an incompatible client by not doing their proper due diligence. It would also make them fully understand the project before they start moving a pixel. It doesn’t have to be a five-page survey; these are five web designer questions clients need to answer before a you start a web design project.

design questions for clients

1. Is your website a new or established business?

First web designer question is to ask about the current status of their business. An established business will likely already have an online presence of some sort. The client could already have a business profile, social media accounts, or even an existing website. If the website designer is going to be making a new website for an established business, they would have to do some rebranding. Everything from the logo to the overall theme would reflect in every corner of the internet. On the plus side, having an existing design gives the designer insight into the client’s mindset.For new businesses, web designers have a much more significant role in shaping the businesses’ future. While there is more freedom to get creative, it could also mean an extended time spent on the design process. Branding and logo designing must come before a website — along with the brand style guide for future creatives.

2. Do you have an existing website?

Second web designer question is to know whether the client has already established a business website. If the client already has an existing website, they need to answer an important question: “what is wrong with the current website?”. Determining the needs of the client is one of the first steps of a web design process. Web designers need to understand the elements they need to change. Is it the look and feel? The performance? User experience? They need to know what’s wrong first before they can make it right.

3. Can you describe your business in one sentence?

Third web designer question is identify what is the business you will be working on is about. Every business owner should be able to explain what their business is before starting a website. A simple, one-sentence elevator pitch to potential customers that clearly and concisely explains what the service or product is the foundation of every business framework. Web designers should understand this as everything they do is based on the client’s objectives for the website.

4. What would you like to accomplish on this website?

Fourth web designer question is to determine the client's goals for their website. Business owners should lay out the primary objectives before building the website. Does the client want to get more customers? Grow their social media following? Get more email subscribers? Most clients want to attract more customers, but it is the web designer’s job to create the visual funnel that guides the website visitor and transform them into a customer.

5. Do you need to be able to make changes to your website on your own?

Fifth web designer question is to ask if the client needs to periodically change their website.. One of the essential factors in creating a website is knowing if it needs back-end access that clients can go to if they need to change something on the website. With the rising popularity of site builders and content management systems, clients expect to have this kind of feature installed for their website. Web designers need to determine if they need assistance from back-end developer for this. Depending on the tool and features, it could add more scope and expense to the project.

Conclusion

Web designers are talented people who pride themselves on creating beautiful and stunning websites. However, they need to work hand-in-hand with clients to communicate expectations and objectives of the website so, laying out web designer questions prior to working with clients is essential. Clients need to answer these web designer questions so that web designers have a clear understanding of the client’s vision of the website.Are you planning to have a website for your business? Looking for a revamp of your old website? We have the perfect team of highly skilled web designers capable of outlining the perfect website all while choosing the appropriate media and style to meet your design needs.

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Design & Marketing
How to Be a Successful Writer
May 21, 2020
The process of transforming ideas into meaningful words and arranging them in ways that help us see, understand and feel is a form of art.

The process of transforming ideas into meaningful words and arranging them in ways that help us see, understand and feel is a form of art. If you’re planning to be a writer of this caliber, we highly suggest that you start blogging — taking your work and putting it out for the world to see.

Maintaining a blog (WordPress, Tumblr, Medium or Blogger) will surely show off your writing skills to readers and clients; it’s basically a growing portfolio that you constantly update. Potential clients will be able to see how well you write and show off what you can bring in to the table. You can even monetize your blog using ads, so it’s a win-win situation.

But with the ocean of writers vying for audiences’ attention, you need to stand out. Here are three blogging tips that you need to keep in mind.

Show off your writing prowess to everyone.

In this fast-paced digital world, clients are now looking for writers who own a blog. It provides them the convenience of seeing a portfolio without the hassle of asking for one. It also gives them an idea of your writing style.

As for frequency, try to publish one post weekly at a minimum. Use it to boost your website’s SEO to build your network and show potential clients your writing. Don’t be conservative, keep on posting; many expect that a blog post will gain them a huge number of clients. Keep writing to gain the much-needed trust to build your business.

Grow your reach through networking

Even though you’re racking up follows from your fellow writers, don’t expect that they’ll interact and give you comments — you have to genuinely interact with them. Try promoting other writers and share some of their work through social media. You have to make friends to amplify your reach. Join groups of writers, let them constructively criticize you, and improve your work.

You may think that by engaging and sharing the work of your fellow writers mean that it will cut you off with potential clients. Other writers will think of that but you got it all wrong, it’s actually a long-term investment. Think of other writers as pairs of helping hands; when they promote and endorse you, you’ll gain more clients in the long run because they are vouching for you.

Grow your reach through networking

Sell yourself with a services page.

If you want to position yourself as a freelance writer, you need to develop a clear service page for your clients. List the types of service that you want to offer — use clear and concise words to attract ideal clients.

If you want to avoid stingy clients or you don’t have the time to bargain, consider adding your service rates. Keep in mind that you’re a business, if people cannot afford your services, they’d have to move on to another. Testimonials are also welcome on this page as it adds more credibility to your business.

Conclusion

The recipe for success as a writer is simple — find a means for people to find what you’re writing and get those writing in front of personalities. Find the right platform for sharing your blog site and connect with influential people online who can help promote your work. Blogging with the right way of marketing is a requirement for success.

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Design & Marketing
A Guide On Outsourcing A Back-End Developer For Your Business
July 26, 2023
In the digital era, with 1.7 billion websites and half the global population online, having a functional website or web application is crucial for any business, and working with a back-end developer plays a vital role in building the core computational functions, optimizing speed and efficiency, and ensuring seamless user experiences.

Everyone in this day and age is on the internet. Over the past few decades, we have a total of 1.7 billion registered websites and 50 percent of the whole population are internet users. As a business owner, it is important to keep a public website and even a private web application (if you need one) running for your business. And who do we have to thank for that? It’s our most trusted developers.Under the vast scope of web development, there are simply too many moving parts for any one person to handle. Generally, web developers are divided into two specific roles: front-end and back-end.Front-end developers are what you may see as the designers and layout experts for your business’ website. They are developers who mainly use languages like HTML, CSS, and Javascript as these can easily from the design of a webpage. They are the artists of the IT world and they make the interaction between humans and websites possible.Then there are the silent killers who code the functionalities and features of a website — the back-end developers. But what exactly are their roles and responsibilities? Let’s take a deeper look at what they do, what skills are vital for back-end development, and why do you need them in your business.

What is a Back-End Developer?

Back-end developers are a type of programmers who build the core computational functions of websites, software, or systems. They work hand-in-hand with front-end developers by providing the logic to communicate with the user interface. Aside from optimizing web applications for speed and efficiency, some of the infrastructures that revolve around back-end developers are:Server scripts – These are methods that allow a user to communicate with a web server to either send or request information. Server-side scripts also provide the web server a way to respond to actions and commands from the front-end or client-side.Databases – back-end developers are in-charge of creating data storage solutions and connecting them with the main website or web application. These databases also contain unique codes to perform mathematical and statistical calculations using the data stored in them.Application programming interface – APIs provide universal access to any kind of assets to and from other websites you choose to share or acquire. They seamlessly connect software, applications, databases, and third-party services together. They are often used to replace complex programming that was previously used to connect to other websites. A great example and implementation of API is a Facebook “like” button found on a blog post; it uses APIs that allow a website to show a functioning element from Facebook.

controls system

What are the Required Skills for Back-end Development?

Just like front-end developers, back-end developers require skills that revolve around coding languages, database-related queries, and software frameworks. These skills include:PHPIt is an OpenSource scripting language commonly used for web development. It is frequently used for blogs and is the primary language used for WordPress — the most popular content management system of 2019. It is widely used to communicate with the user’s database and request server content.SQLStructured Query Language is an industry-standard coding language used to communicate and manage a database. It performs functions like displaying, retrieving, updating, and even deleting data. It’s a must-learn language if you’re using a database to retrieve and acquire data.REST/SOAPRepresentational State Transfer (REST) and Simple Object Access Protocol (SOAP) are two web technologies that allow you to create your own API. They are two different styles that address the question of data transmission from different points of view. Back end developers must learn these architectures if they want to dive deeper into development.

codes on a screen

Why are Back-end Developers Essential in a Business?

If you don’t have a back-end developer to create and manage your business website, your customers won’t have a pleasant user experience. Having poor user experience means that customers will leave and find a website that works for them — losing you both sales and brand reputation. Also, you can have a jaw-dropping webpage design, but if the application doesn’t work, the whole thing will end up being a failure. You need to have the perfect combination of both front-end and back-end developers.Do you need the perfect website to cater to your customers’ needs? Our team of expert back-end developers understands how important it is to have a polished and efficiently working website. We’ll ensure that the root of your web applications is precisely functioning.

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Design & Marketing
Why is Wordpress the best CMS in 2024? Top 5 Reasons
May 21, 2020
In this modern digital era, business websites are no longer a luxury - they are a necessity. By not having a website, businesses are missing out on a substantial number of potential customers in the market.

In this modern digital era, business websites are no longer a luxury – they are a necessity. By not having a website, businesses are missing out on a substantial number of potential customers in the market.Whether you’re planning on building your website or redesigning an old one, you probably have heard of site-builders like Joomla, Drupal, and WordPress. With several CMS options available, it is important to research first and find the perfect platform that will fit your needs.WordPress is the most trusted CMS for many businesses today, and with good reason. Using WordPress may involve a learning curve, but it has many benefits, especially for long-term businesses and projects. Here are the top five reasons why you should use WordPress for your business website.

1. Broad Adoption and Support

Did you know that WordPress is by far the most popular CMS in the market? It’s so prevalent that it owns 60.4% of the market share. There is a vast number of developers and designers for the platform, and that means that you can always count on their help if you need support.Another benefit of this is that majority of web developers and designers you would probably work with are already familiar with WordPress — you just need to find the right people to give you the results that you want.

2. Simple Content Management

After the development of your business website, WordPress is simple enough to get familiarized with — if you put in some effort to learn the basics, you can manage it by yourself. It has a friendly and straightforward user interface that you can play with and make changes without being too overwhelming or confusing.You will be able to write blog posts, upload images, manage content, and utilize a large number of file types. It’s fully functional without the need for any IT support to code for you. You only need to invest time to learn how to use it.

3. Regular Updates and Security Patches

All websites and web applications are prone to hacking — WordPress, like its competitors, gets hacked too.The advantage of WordPress is that since it has the majority of the market, there are companies and people who are dedicated to fixing vulnerabilities.Aside from that, the people behind WordPress itself are continually updating the platform — optimizing performance and preventing security breaches.

wordpress website

4. Versatile

Want to add a full-screen slider, contact forms, or Instagram feed? WordPress can achieve that through plugins which are very simple to use.It’s like having an app store where you can download and install third-party features for your website. If you want a plug-and-play website that will look and function precisely the way you need it to be, WordPress is the best choice.

5. Scalable and Flexible

As a business owner, you naturally expect your company to develop and the number of website visitors to grow. WordPress’ customization features and the flexibility to accommodate additional functions make it an excellent choice for long-term projects.If you have additional plugins or web services that you want to integrate into your website, WordPress can sync it right up. Since it is a widely-used and highly popular platform, you can expect that there are a slew of companies constantly developing and upgrading new web apps for you to utilize with the platform.

Conclusion

WordPress can be a potent and effective tool for your business. It is flexible, adaptable, and is perfect for use for a vast number of industries and niches.If you decide that WordPress is the right site-builder for you, it may be a good choice to find a team that will develop for you. A group of WordPress experts can easily make the process quicker and will produce better results — adding layers of security and optimization tweaks that will ensure the security of your website and your business.

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Outsourcing Guide
5 Ways to Spend Extra Cash Wisely
May 21, 2020
Congratulations! You've earned extra income from your business — an influx of additional cash will surely eliminate financial stress.

Congratulations! You’ve earned additional income from your business — an influx of extra cash will surely eliminate financial stress. While you deserve a reward for the hustle, It’s also a good idea to step back and plan how to spend it wisely.

If you’re looking for some tips on how to spend the extra money, look no further — here are five tips on how to allocate extra income.

Invest in your business

If you’re already making extra money from your business, why not help it grow so that you could earn more? Spend some money to market your business, improve skills through seminars, or even upgrade equipment for better output. Anything that will help you attract more clients will certainly help you make more income.

Allot majority of the cash to your main financial goal

Always keep your main financial goals in mind. Business expenses will always add up quickly, so make sure to set aside some of that extra income and invest in your main financial goals. Reviewing and adding the majority of your extra income as profit allows you to pay off your debts faster and fine-tune where your money goes. Additional money will aid you in anticipating and addressing future obstacles as well.

computing taxes

Have some fun

While it’s essential to plan and be smart about money, it’s also necessary to have a little bit of fun too. Set aside a small amount to treat yourself and show appreciation to your employees. Just don’t forget to take care of priorities first.

Give back to your local community

You don’t have to be a large corporation with a massive pool of money to contribute to society. You can give back through various ways like sponsoring a fundraiser and donating your skills. No matter how you decide to use your extra money to support your society, it will always leave a long-lasting impression on building a positive reputation.

giving back to the community

Buy time

Running a business full time will surely take up your time. With so many tasks on your plate, you’ll be overwhelmed. Why not turn your extra cash to valuable time and a helping hand? Outsourcing your business would free up your time and will allow you to focus on more important matters. A smart move would be to outsource basic tasks so that you can find other channels for your business to grow and earn more.

Conclusion

Most business owners tend to spend their extra income on paying debts or blowing everything on things they want versus things that they need. Both options leave an empty feeling — so it’s important that you learn to balance it all out. Spend your money wisely; allot majority of your extra funds towards business growth before taking a small percentage and keeping it to yourself – these are all key tips to ensure that you are truly spending your extra cash wisely.

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Ecommerce
6 Reasons Why Social Media Is Important to Your Brand
May 21, 2020
Social media is undoubtedly one of the most essential channels or platforms for a brand’s marketing strategy today.

Social media is undoubtedly one of the most essential channels or platforms for a brand’s marketing strategy today. According to a recent study, 92% of marketers say social media is vital to their business, and 90% of those marketers say social efforts generated more exposure for them.

If you’re reading this, then your brand may not be on social media, or you’re not putting much effort into it. Here are six reasons why you should harness social media for your brand growth.

1. Social media is cost-effective

Social media is undoubtedly one of the most essential channels or platforms for a brand’s marketing strategy today. According to a recent study, 92% of marketers say social media is vital to their business, and 90% of those marketers say social efforts generated more exposure for them.

If you’re reading this, then your brand may not be on social media, or you’re not putting much effort into it. Here are six reasons why you should harness social media for your brand growth.

kdci instagram

2. Personal posts are more appealing

Today, people are smarter and can easily differentiate a post from an advertisement. By posting non-paid updates and a compelling copy, your brand can provide an authentic, and therefore a more appealing image of what represents your business while still driving conversions.

3. Social media backs up your product and services

Studies show that 81 percent of consumers research a brand first before buying. If you’re selling products or services, you can back up your claims with a robust social media presence and brand authority, which will further convince your consumers to proceed with their purchase.

4. It gives an alternative channel for customer support

Social media platforms are rapidly growing, and they are transforming to be the most logical and vital channel through which consumers solicit and receive customer service. 90% of users contact brands directly through social media for questions and concerns, and 60% of them expect customer service.

5. Social media dictates your brand’s personality and voice

Brands are blowing up on social media for two reasons: either they’re doing something good or bad. It’s a fantastic platform for exploring your brand’s voice and determining how your voice resonates with the audience. You have to be very careful about what message you’re conveying.

6. It creates involved communities

As you engage and communicate with your audience, you create a community that interacts with you. Because of the algorithm, social contacts of your current audience will also see your brand giving you a free and personal endorsement. Over time, your community builds on itself in a way traditional advertisement will not be able to.

Conclusion

Social media can hugely boost brand awareness, but you have to be cautious. Whether it is due to high competition or ineffective content strategies, only 50% of marketers using social media for at least two years had an actual improvement in sales.

With that said, it is clear that no other marketing tool or platform can play a more significant role in growing your brand today — By taking the time to learn and invest in social media, you can build a strategic marketing plan and utilize social media to your advantage to grow your business like never before.

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Inside KDCI
LinkedIn Optimization Guide: How to Improve Your Profile
May 21, 2020
Learn how to optimize your LinkedIn profile with tips on profile photo selection, headline creation, project showcasing, network expansion, and more. Elevate your online presence and attract recruiters with these essential strategies.

582 million. That's the number of LinkedIn accounts vying for recruiter attention, and the best way to stand out is by optimizing your profile with a unique brand value. Here's an optimization guide to do it:

Name

Always include your first, last, and middle name. Don’t be fancy by adding nicknames or funny titles to your LinkedIn profile like “Marketing Zombie” or “Social media buff.” Keep it simple.

Profile Photo

One of the reasons why employers don’t bother to visit your LinkedIn profile is if they see you don’t have any pictures. Have a professional yet fun photo of you that will emulate your personality and expertise. Don’t be too stiff and corporate.

Banner

A must-have. Search for something that captures people’s attention. Make sure that you’ll look professional, smart, and on-brand with your profession. If you don’t know how to design one, you can pick from a royalty-free website like Unsplash and Pexels.

Headline

Arguably the most critical information in your LinkedIn profile. Be creative, concise, and include search keywords that are related to your expertise and profession.

Write it so that your target market and the audience will easily understand it. Show something of unique value that you can offer, be different. Be fun while also showing how good you are with your profession.

Summary

Use industry-specific keywords that revolves around your expertise and profession. Keep it short and formal as possible; highlight your skills and achievements.

Projects

Add projects that will highlight your abilities, knowledge, and improve your reputation. Think of it as a blog post that needs search optimization as it increases your chances to appear on the platform’s search queries.

Connections

Make it a habit to add more contacts to your LinkedIn profile. Remember to endorse them if they know their provided skill sets so they’ll be enticed to recommend you too. Who knows, maybe they can introduce you to their recruiters?

Linked Profile Strength

Do your best to make sure this meter is full because this determines how robust and searchable your profile is. As you add more relevant content to your profile, the strength meter rises. Don’t worry; it will show you what you can do to improve it.

Experience

The one thing that employers will surely take time to read. It’s similar to your resume and serves the same purpose. Include every company that you have worked for and include information about your obligations, accomplishments, and growth.

Explain your experience straight to the point; less is more in this section. When adding your current company, make sure to add a little more information about them.

Avoid using flashy buzzwords and remember to show results that you have achieved from your work rather than just telling. If you’re a great programmer, mention an award that you received and an exceptional metric that describes why you are one.

Education

If you’re not a fresh grad and have tons of work experience, employers will probably ignore this one. It’s best to make sure that you always list your highest academic level. You can also include activities and recognitions that will boost your standing.

Licenses and Certifications

Some specific skill sets require certifications and licenses. If you have one, make sure to list them all down. This section in your LinkedIn profile shows that you’ve taken steps to improve your skills.

Aside from previous work, you should add case studies, research papers, blog posts, your product, and service that you or your company currently offers.

Skills and Endorsements

Always remember that when you add skills and expertise to your profile, you’re optimizing your search through those keywords while also creating opportunities for endorsements.

Add at least five skills related to your profession as users will receive 17 times more profile views than those who don’t.

Accomplishments

This section explains to the recruiters why you are the perfect person for the position. Achievements you can include are publications, additional languages, projects, certifications, complete courses, honors, and awards.

Interests

The more groups you are in, and the more connections you have, the higher the chance that your LinkedIn profile will show up in search results.

The items that you add to this section should be relevant to yourself or your professions.

Bonus Tip: Passion is Key

If you reveal that you’re passionate about something, you’ll inspire the people around you. So join groups and associate with the members of the community. Share your own personal thoughts and create a conversation. You’ll see that it will reach those who share the same interest and values

Conclusion

The most compelling candidates are those passionate about their field. Regularly update your LinkedIn profile to showcase your qualifications and enthusiasm, leveraging this optimization guide to elevate your online presence.

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Outsourcing Guide
5 Digital Transformation Trends To Watch Out For in 2024
May 21, 2020
Over the past few years, Digital transformation revolved around the same trends and had begun to feel a bit monotonous: Augmented Reality, Edge Compute, and the Cloud.

Over the past few years, Digital transformation revolved around the same trends and had begun to feel a bit monotonous: Augmented Reality, Edge Compute, and the Cloud. It always seemed like we waited for a couple of years for these trends to mature, but 2024 will be different.

While older trends above will still dominate and be the core foundations of the digital space, next year will be the commencement of advancing technologies. Here are five digital transformation trends that will be notable in 2024.

1. 5G Integration for Consumers and Businesses

We’ve been hearing the word 5G for a couple of years now, and even our local telco companies are slowly testing the technology in selected areas. Smartphone companies like Samsung have already announced their 5G-capable phones in Q3 and Q4 earlier this year, and others are starting to follow.

In addition to providing consumers faster internet speeds and more reliable networks, 5G will also accelerate advancements in smart vehicles and smart cities. Expect that every industry will utilize this technology.

2. Faster WiFi means more content consumed

Although WiFi 6 will be different from 5G, both will bring everyone a broader connection range and blazing wireless connection speeds next year. Both technologies will work hand-in-hand and will be the perfect combination of connectivity in both the home and office.

With this upcoming trend, expect download speeds up to three times faster compared to WiFi 5. But the main highlight for WiFi 6 is its ability to extend the faster data speeds to far more devices than ever. With the quality and volume of data consumed both increasing, it’s about time that the technology keeps up as well.

3. ACPC will let you stay connected forever

We already saw the massive boost of mobile data use last year, and now we’re going to see an improvement on the laptop-side as well. With always-connected PCs this year equipped with 5G and LTE connection, we’ll see more tech giants integrate that to their products as well.

It’s safe to assume that the majority of laptops will have improved battery life and bring a near-full-day experience to users.

4. More companies will make use of analytics

Tech-based companies have already utilized numbers and proved that analytics is the future. The path to success is within the data, and you have to start gathering these numbers. Companies outside this niche are beginning to understand the importance of these data.

There is far too much valuable consumer data to be collected, processed, and turned into insights for any company to remain competitive without utilizing analytics tools. Remember that flying blindly and guessing numbers will only waste a company’s time and resources.

Expect that the majority of the companies in every category will use analytics to utilize their strategies in 2024.

5. AI and Machine Learning will boost Data Analytics

In 2024, you can expect that brands will use artificial intelligence and machine learning to analyze the data they have from analytics. An average person will be able to do this task, but AI has three advantages: speed, scale, and convenience.

Thanks to machine learning, complex data tables can now be processed in a fraction of time. This not because we have better equipment, but rather, algorithms from these AI have gotten extremely good at data analysis.

Conclusion

While the older, more mature technological foundation will continue to be the center of digital transformation, these five trends will be the highlight of next year’s marketing strategy. So act fast, research on these trends and utilize them to grow your business.

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Offshore Staffing
What Soft Skills Should You Look For In Your Outsourced Staff?
May 21, 2020
Improving a soft skill or learning a new one is one of the best investments you can make in your career.

With so many candidates to hire when building your offshore team, it's not enough to simply look at skills and experience. Another factor to look at is soft skills, which make one adaptable to change and capable of solving complex problems.

Choose the right people when building your team with KDCI. Take note of the 15 most important soft skills to look for in 2024.

1. Conflict Management

This skill is not about avoiding an actual conflict in the workplace but resolving one in an efficient manner. Employers want individuals to handle conflicts with respect and in an optimistic way that breeds growth and learning in the office.

2. Time Management

One of the most important soft skills that every employer seeks. Basically, this means that deadlines must be met whatever the task. You must deliver all of your tasks before a deadline on top of other time-based tasks like meetings and presentations to clients.

3. Leadership

Arguably the most sought-after soft skill that every company wants. Leadership is the ability to influence, motivate, and lead a team to accomplish the final objective. This skill can be trained through experience and be nurtured, but employers really want employees to have this right off the bat.

4. Stress Management

For employers, it is important that employees learn to recognize their own stress triggers and have effective ways to manage these levels and ultimately avoid it negatively affecting life and work itself.

5. Communication Skills

Having this skill means that you have the ability to interact and share effectively with others. Employees must know when to talk, what to say, how to address other employees and determine what is the right tone and dialogue to deliver the right message.

6. Company Culture

This skill involves an employee knowing the importance of building the right culture in a company. By knowing and taking in mind what the company culture is, you’ll know how to interact with others with the company in mind. Numerous studies show that having this skill is an important part of the success of a company.

7. Customer Service

For customer-facing jobs, this skill is the most important. All employees that regularly interact with a customer must have the personality and confidence to present the product (product knowledge is a must, too).

8. Problem-solving Skills

There will always be moments when things go south and an employee can only do two things: complain or act. Employers would always prefer the latter and so would everyone else in the company. That’s why you should always prepare yourself and practice thinking under pressure and come up with ideas to solve the problem. This is also a sure way to learn how to take the initiative.

9. Collaboration

As they say: teamwork makes the dream work — and it’s very true for all workplaces today. Almost all projects in a company will require some sort of teamwork with each member having a specific task to do. With a deadline and checklists, everyone in the team is expected to work together to achieve the objectives. This skill includes delivering clear communication, empathy, problem-solving, accountability and adaptability.

10. Emotional Intelligence

Related to problem-solving skills, emotional intelligence is about discerning and controlling one’s emotions. It’s a skill wherein you’d be able to observe your own and other’s feelings and emotions then use them to take a valid and correct action. Always pause when emotions are running wild. Stay calm and meditate, take the problem head-on with a sound mind.

11. Adaptability

You have to expect that every company nowadays is always changing. When something fails or goes out of hand, managers are going to come up with alternatives that will be different from the normal work process. That means that you as a worker must be ready to experiment and try something new.

12. Creativity

Even though some jobs don’t always leave a lot of space for creativity, it is still one of the essentials in the workplace. Being creative means that you’re willing to take risks while everyone else would hesitate. However, it also means that you’ll be the one more likely to unlock new and meaningful results.

13. Negotiation Skills

This is very important to the sales side of the company and also to employees who are going to present and pitch decks to their clients. Having this skill means that you have the capability to persuade and even argue out a case. You should be able to negotiate well with clients, suppliers, seniors, and even competitors.

14. Persuasion

This ability works hand-in-hand with negotiation soft skills. For marketers and salespeople, they need to persuade customers to purchase their product or use their company’s service. As for everyone, an employee is expected to make his/her case when presenting an idea, present compelling evidence and ultimately persuade the person on the receiving end to say yes.

15. Professionalism and Attitude

Professionalism includes an employee’s personal etiquette, attitude, courtesy, dressing and work ethics. Employers love it when someone is able to observe established workplace norms and quickly adapt to them. Of course, respect and courtesy are expected from every employee, so you should strive to dress and act the part even during the selection process.

Find The Right Offshore Staff

There are many talented people, but people who are the right fit for your organization are difficult to find.

At KDCI, we specialize in finding the right people when building your team. With our large database of talent, we are more than capable of finding people who have the skills, experience, and soft skills you're looking for.

Learn more about KDCI's tailored outsourcing solutions. Contact us today!

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