When businesses look for ways to increase productivity and reduce costs, outsourcing help desk services may appear to be a viable option. However, is it truly worth it in the long run? According to Hubspot, 86% of service teams note that having a help desk system increases their productivity.It is critical to look at the entire picture when assessing the cost to outsource help desk services. The expense of hiring a team or firm to provide help desk services must be considered, as well as the costs of training and support, software and hardware, and ongoing maintenance.In this blog post, we shed light on the cost of outsourcing help desk services, its benefits, and how to find the right service provider for your business.
So, first off, what is a help desk? A help desk is a service that provides technical support to people who use technology, like computers or smartphones.
If you have a problem with your computer, for example, you might call a help desk to get assistance. Now, sometimes companies outsource their help desk services. This means that instead of having their own employees provide technical support, they hire another company to do it for them. This can be a good idea because it can save the company money and resources.
But how much does it cost to outsource help desk services? Well, it depends on a lot of factors. In the United States, the average cost to outsource help desk services is between $80.00 and $150.00 per month per user. That means if a company has 100 employees who need help desk support, it could cost them anywhere from $8,000 to $15,000 per month.
However, there's another option. Companies can outsource their help desk services to a developing country like the Philippines where helpdesk services usually fall within the range of $20.00 to $50.00 per month per user. If the company with its 100 employees were to outsource help desk services rather than hire it in the US, the monthly total will be $2,000 to $5,000 per month. That's 60-70% cost savings!
The rate difference is primarily due to the lower cost of living in the Philippines, resulting in lower labor costs. Simply put, outsourcing to the Philippines can be much cheaper than outsourcing to the United States.
There are many factors that can affect the cost of outsourcing help desk services. Here are some of the most important factors to look into:
Where the company providing the help desk services is located can affect the cost. For example, wages are generally higher in the United States than they are in the Philippines, so outsourcing to the Philippines can be cheaper.
The skill level of the people providing the help desk services can also affect the cost. If the people providing the services are highly skilled and experienced, they may charge more.
The level of service that the company wants can affect the cost. For example, if the company wants 24/7 support, it will likely cost more than if they only want support during business hours.
The technology being used can also affect the cost. For instance, if the company needs help desk support for a complex software system, it may cost more than if they just need support for basic computer issues.
The language being spoken can also affect the cost. For example, if the company needs help desk support in a language that is less commonly spoken, it may be more expensive.As you can see, there are many factors that can affect the cost to outsource help desk services. It's important for IT help desk companies to consider these factors and choose a provider that meets their needs and budget.
Outsourcing help desk services can provide numerous benefits to companies that opt to work with a reliable service desk outsourcing provider. Here are some of the benefits that are worth note taking:
Outsourcing IT help desk services can be cheaper than hiring and training in-house staff. This is because the cost of living and wages can be lower in other countries. For example, outsourcing to a developing country like the Philippines can be cost-effective for companies based in developed countries. This means that companies can save money on staff salaries, benefits, and training costs.
The company providing the help desk services is likely to have specialized expertise and experience in providing technical support. This means that the company can get high-quality support without having to invest in training or hiring new staff. The provider may have employees who are certified in specific technologies, which can improve the quality of the support provided. Additionally, the provider may have experience dealing with a wide range of technical issues, which can make them better equipped to handle complex problems.
Outsourcing help desk services can provide flexibility and scalability. If the company needs to scale up or down quickly, it's easier to do so with an outsourced help desk support provider than with in-house staff. This is because the provider can quickly allocate more or fewer resources as needed. For example, if the company needs more support during a busy period, the provider can quickly allocate more staff to handle the increased workload.
Outsourcing help desk services can allow the company to focus on its core business activities. Instead of spending time and resources on technical support, the company can concentrate on its main business goals. This can make the company more productive and efficient, as it can focus on activities that directly contribute to its bottom line.
IT help desk outsourcing can give the company access to new technology and tools. The provider may have access to the latest software and hardware, which can improve the quality of the technical support provided. Additionally, the provider may be able to offer the company access to new technologies and tools that the company wouldn't have been able to afford on its own. This can help the company stay competitive and up-to-date with the latest industry developments.
When it comes to outsourcing help desk services, there are several key elements to look for in a contract to ensure you get the best value for your money. Here are some important considerations to keep in mind:
A SLA is a contractual agreement between the service provider and the customer that outlines the level of service the provider will deliver. When outsourcing help desk services, it's important to have clear SLAs in place that define the level of service you can expect to receive. This includes factors like response time, resolution time, and availability. Ensure that the SLAs are realistic and aligned with your business needs.
As your business grows or changes, your help desk needs may also evolve. It's important to have a contract in place that allows for flexibility and scalability in your outsourcing arrangement. This means that the service provider should be able to quickly and easily adjust the level of support they provide as your needs change.
To ensure that you're getting the best value for your money, you'll need to have clear metrics in place to measure the success of the outsourcing arrangement. This includes regular reporting on performance metrics like ticket volume, ticket resolution time, and customer satisfaction scores. Ensure that the provider has a strong reporting system in place that allows you to monitor these metrics and make data-driven decisions.
The cost structure of the outsourcing contract is another important consideration. Ensure that the outsourcing pricing model is transparent and aligned with the level of service you expect to receive. Look for a provider that offers flexible pricing options that allow you to pay for the level of support you need without overpaying for services you don't need.
When outsourcing help desk services, you'll be sharing sensitive information with the provider. Ensure that the contract includes clear provisions for data security and privacy. This includes ensuring that the provider has appropriate security measures in place, and that they comply with relevant regulations like GDPR and CCPA.
Choosing the right help desk outsourcing provider based on cost can be a complex process, but by following these steps you can simplify the decision-making process:
The first step is to determine how much you can afford to spend on outsourcing help desk services. This will give you a baseline for evaluating different providers based on cost.
Research and compare the prices of different help desk support outsourcing providers. Look for providers that offer competitive pricing and consider the range of services they offer.
Cost is important, but it's also important to choose a provider that has the experience and expertise needed to provide high-quality help desk services. Look for providers that have a proven track record of delivering successful help desk solutions for businesses similar to yours.
The location of the provider can also impact cost. Providers located in developing countries may offer lower costs due to lower labor costs, but there may be trade-offs in terms of language barriers and cultural differences.
When outsourcing help desk services, it's important to choose a provider that can effectively communicate with your customers. Evaluate the provider's language skills and consider whether there may be any language barriers that could impact the quality of the service provided.
Before finalizing an outsourcing agreement, review the provider's contract terms. Look for any hidden costs or fees, and ensure that the contract terms align with your business needs.
When evaluating help desk outsourcing providers based on cost, it's important to consider long-term value. While one provider may offer a lower initial cost, a higher-quality provider may offer better long-term value by providing more effective support and reducing the need for future investment in help desk services.
At KDCI, we provide outsourced technical support specialists who are specifically trained to handle Ecommerce customer support. Our team is based in the Philippines and is carefully selected based on their excellent communication skills, quick problem-solving abilities, and ability to work well under pressure.By outsourcing your help desk support needs to KDCI, you can rest assured that your customers will receive the best possible support. Our team can quickly and accurately respond to customer queries, identify customer needs, analyze and report product malfunctions, and ensure that all customer concerns are addressed promptly and professionally. This not only improves customer satisfaction but can also help to increase customer loyalty and retention.Are you interested to learn more about our services? Then, click the button below to get started!Contact Us
Quality assurance is essential for the success of any web development project. Whether you're just starting out or already managing a few projects, making sure your web development projects are of the highest quality is key to meeting customer satisfaction and staying ahead of the competition.According to Statista, 60% of customers say website usability is important for them in an online shop. This indicates the importance of quality assurance in web development, as the usability of a website plays a key role in customer satisfaction and retention.In this blog article, we'll look at the basics of quality assurance and how to apply best practices to ensure your projects are of the highest quality. We'll also discuss the tools and techniques you can use to make sure your web development projects meet customer expectations. Read on to learn how to ensure quality in your web development projects.
Quality assurance in web development is the process of ensuring that a website or web application meets the required standards of quality and functionality before it is released to the public. It involves a set of activities and techniques designed to verify that the website or application is free from errors, bugs, and defects.
One way to think of quality assurance in web development is to imagine building a house. Just like a house needs to be built with a solid foundation, sturdy walls, and a functional layout, a website needs to be built with good code, clean design, and user-friendly navigation. Quality assurance is like a final inspection of the house, where all the systems are checked to make sure they work properly, and any necessary adjustments are made before the new owners move in.In web development, quality assurance activities typically include testing the website or application for functionality, performance, usability, security, and compatibility with different browsers and devices. This can involve manual testing by human testers or automated testing using software tools.
The goal of quality assurance is to ensure that the website or application meets the expectations of the client, the end-users, and other stakeholders, and delivers a positive user experience. Here are top reasons why it is important in web development:
The approach to quality assurance in web development will depend on the specific needs and goals of each business. But these are the common steps that web QA specialists follow to ensure that the website is reliable, secure, and user-friendly for end-users:
First, the quality criteria need to be defined, which includes the requirements, expectations, and standards for the website. This step involves collaborating with the client, stakeholders, and the development team to identify what the website should achieve.
Next, a testing plan needs to be created, outlining the testing process, scope, and schedule. This involves identifying the types of tests to be conducted, such as functionality, usability, security, and performance, and determining when and how they will be conducted.
Functional testing is performed to ensure that the website functions correctly, as intended. This involves testing all the website's features, such as links, forms, buttons, and images, to make sure they work as expected.
Usability testing is performed to ensure that the website is user-friendly and easy to navigate. This involves testing the website's design, layout, and navigation to identify any areas that may be confusing or difficult to use.
Security testing is performed to ensure that the website is secure and protected from external threats. This involves testing the website's vulnerability to hacking, malware, and other security risks.
Performance testing is performed to ensure that the website performs well, without any lag or delays. This involves testing the website's speed, scalability, and responsiveness, to ensure that it can handle high traffic and usage.
As testing is conducted, any issues or defects that are identified need to be documented and reported. This involves creating detailed reports that describe the issue, the steps to reproduce it, and the expected outcome.
Once issues have been identified, the development team needs to fix them, and the website needs to be retested to ensure that the issues have been resolved.
Finally, the website is verified against the quality criteria defined in step one. This involves ensuring that all requirements and expectations have been met, and the website is ready for deployment.
Here are some common tools used for quality assurance in web development:
Conducting different types of QA testing ensures that the web application is functioning as intended and all features are working correctly. Here are the different types of QA testing you may need to identify and fix any usability issues your website may have:
When it comes to performing web quality assurance, there are several common mistakes that you should avoid to ensure that your website is running smoothly and without any issues. Here are some of the most important ones:
Looking for the top web QA specialists in the Philippines to ensure that your digital platforms function smoothly and are free from issues? Consider KDCI, a leading outsourcing company in the Philippines that offers comprehensive quality assurance services for your website and ecommerce platforms.Our web QA specialists are experts in identifying and testing various aspects of your website, including functionality, usability, performance, responsiveness, cross-browser compatibility, and security. They work closely with your web development team to ensure that all issues are identified and resolved, and that all fixes meet quality standards and adhere to best practices.We offer both manual and automated testing methods to ensure the highest level of accuracy and bug detection. Our team uses the latest software and tools to ensure that your website is running smoothly and is free from any glitches or errors. Plus, we oversee the general maintenance and upkeep of your website to ensure that it is always up-to-date and functioning at its best.Click the button below to start building the perfect extension of your in-house team in the Philippines!Contact Us
Are you a business owner tired of dealing with the complexities of sales tax compliance? Do you find yourself spending countless hours on paperwork, tax calculations, and audits? Well, you're not alone. Many companies struggle with managing their sales tax obligations, which can lead to costly mistakes and penalties. However, there is a solution that can make your life easier: sales tax compliance outsourcing. By delegating this task to a team of experts, you can free up your time and focus on growing your business .In this blog post, we will walk you through the benefits of outsourcing your sales tax compliance and provide you with tips on how to choose the right service provider.
Sales tax compliance outsourcing is when a business hires another company to handle their sales tax reporting and payments on their behalf. In simpler terms, it means that a business is paying another company to take care of their sales tax paperwork and ensure they're following all the rules.
Now, you might be wondering what sales tax is. Well, sales tax is a tax that is charged on goods and services that are sold to customers. It's usually a percentage of the price of the item, and the amount of tax varies depending on where the sale takes place. So why is it important for businesses to outsource their sales tax compliance? Well, for starters, sales tax can be very complicated, and there are a lot of rules and regulations that businesses need to follow. These rules can vary by state or even by city, which can make it really difficult for a business to keep up with everything. By outsourcing their sales tax compliance, businesses can save time and money by not having to hire their own in-house experts or spend their own time learning about all the different sales tax rules. It also reduces the risk of errors, which can lead to fines and penalties. For example, let's say there's a clothing store that sells clothes in several different states. Each state has its own sales tax rules, and the store would need to keep track of all the different rates and filing deadlines. By outsourcing their sales tax compliance, the store can focus on selling clothes and leave the tax reporting to the experts.
Sales tax compliance outsourcing works by businesses hiring another company, usually called a "third-party provider", to take care of their sales tax reporting and payments. The third-party provider is an expert in sales tax rules and regulations, and they know how to keep up with changes and updates. To outsource their sales tax compliance, a business would typically sign a contract with the third-party provider, which outlines the services that will be provided, the fees that will be charged, and the responsibilities of each party. The third-party provider would then take over the sales tax compliance function. They would calculate the sales tax owed on each sale, file the necessary reports, and make the required payments to the tax authorities. They would also keep track of changes in sales tax rates and rules, and ensure that the business is always in compliance.
Outsourcing sales tax compliance can provide businesses with so many benefits such as:
Hiring a third-party provider to take care of sales tax compliance allows businesses to focus on their core operations and can reduce the costs of hiring and training in-house staff.
Sales tax compliance is a complex process, and it can be difficult for businesses to keep up with the constantly changing rules and regulations. Outsourcing to a third-party provider can ensure that businesses are always in compliance and minimize the risk of errors.
As sales tax rules and rates change frequently, it can be easy for businesses to make mistakes. By outsourcing sales tax compliance, businesses can be sure that their reporting and payments are accurate and timely, which can reduce the risk of penalties and fines.
Tax authorities conduct audits to ensure that businesses comply with sales tax rules. Outsourcing sales tax compliance can help businesses reduce the chances of being audited because they're working with experts who know how to keep them compliant.
Many third-party providers use the latest technology to streamline the sales tax compliance process. This can make it more efficient and less prone to errors.
Businesses can outsource tax services like sales tax compliance to match their growth and expansion into new markets. This allows businesses to scale up their compliance efforts as they grow and expand their sales.
Here are some common challenges that businesses face when managing sales tax compliance in-house:
Sales tax laws and regulations can be complex and change frequently. This can make it difficult for businesses to stay up-to-date on the latest rules and regulations and comply with them.
There are many different sales tax rates and rules that businesses need to keep track of. This can be a challenge, especially for businesses that operate in multiple states or countries.
Managing sales tax compliance in-house can be time-consuming and require significant resources. This can take time and attention away from other important business activities.
Businesses can face fines and penalties if they make mistakes when reporting and paying sales tax. This can be a risk when managing sales tax compliance in-house, especially if there is a lack of expertise or resources.
As a business grows and expands into new markets, sales tax compliance requirements can become more complex. Managing sales tax compliance in-house can be difficult to scale up to meet these increasing requirements.
Tax authorities may audit businesses to ensure that they are complying with sales tax rules. Managing sales tax compliance in-house can increase the risk of audits, which can be time-consuming and costly.
When selecting a sales tax compliance outsourcing provider, businesses should keep several key considerations in mind to ensure that they choose a provider that meets their needs and helps them stay compliant with sales tax regulations.
The first consideration is the expertise and experience of the outsourcing provider. The provider should have a strong understanding of sales tax regulations in the business's specific industry and have experience working with businesses of similar size and complexity.
The second consideration is the technology and integration capabilities of the outsourcing provider. The provider should have a technology platform that is compatible with the business's existing systems, and they should be able to seamlessly integrate their processes with the business's operations.
The third consideration is the range of services offered by the outsourcing provider. The provider should offer comprehensive sales tax compliance services, including registration, calculation, remittance, and reporting, as well as audit support and representation.
The fourth consideration is the level of customer service and support provided by the outsourcing provider. The provider should have a dedicated support team available to answer questions and resolve issues in a timely and effective manner.
The final consideration is the cost and value of tax outsourcing services. The provider should offer a transparent pricing model and competitive pricing, and the business should weigh the cost of outsourcing against the potential savings in time and resources.
If you are a business owner, you know that managing finances and accounting can be an arduous and complicated process. You also need to make sure that your business complies with the constantly changing local taxation laws, which can add stress to your already full plate. KDCI employs the best finance and accounting professionals in the Philippines who have the specialized skills and experience needed to handle all your financial and administrative tasks. Our team of experts are highly skilled and knowledgeable in helping businesses like yours navigate the complex requirements of sales tax compliance and reporting. In addition, we can also help you with accounts receivable and payable tasks, financial reporting, bookkeeping, tax compliance, revenue accounting, and other administrative tasks that are essential to keep your business running efficiently. Click the button below to learn more about our services and pricing plans. Contact Us
Taxes are an essential aspect of any business, and tax compliance and reporting can be a painstaking process, especially for ecommerce businesses. With the constantly evolving rules and regulations, it can be challenging for businesses to keep up with their tax obligations.Interestingly, ecommerce businesses tend to pay three times less corporate income tax than their brick-and-mortar retail counterparts. While this may be a significant advantage for ecommerce businesses, it does not exempt them from tax compliance and reporting. Failing to comply with tax regulations can result in expensive penalties and legal issues, making it crucial for ecommerce businesses to prioritize their tax obligations.In this blog post, we will discuss how outsourcing tax compliance and reporting can be a smart move for ecommerce businesses. We will explore the benefits of outsourcing and how it can help streamline operations, improve accuracy, and reduce the risk of costly errors.
Tax compliance and reporting refer to the rules and regulations that businesses must follow when it comes to paying taxes. In general, businesses are required to pay taxes on the money they earn, and they must report that income and pay the appropriate taxes to the government.
For online businesses, the rules are generally the same as for any other type of business. However, there may be some additional considerations to take into account. For example, online businesses may need to collect and remit sales tax on sales made to customers in different states or countries, depending on the laws in those jurisdictions.To comply with tax laws, online businesses need to keep accurate records of all their income and expenses, and they need to file the appropriate tax forms with the government. The specific forms required will depend on the type of business and the jurisdiction in which it operates.In many cases, online businesses will use software or services to help them manage their taxes and stay compliant. These services may automate tasks like calculating and collecting sales tax, or they may help businesses in preparing and filing tax returns.
Outsourcing tax compliance and reporting means hiring a third-party service provider to help you manage your taxes for your online sales. This can be a good idea if you're finding it difficult to keep up with all the tax rules and regulations that apply to your business.Before you venture into outsourcing, here are some things to consider:
In the end, whether outsourcing tax compliance and reporting is suitable for your business depends on your specific situation. If you're unsure, it would be a good idea to seek advice from a tax expert or accountant who can assist you in making an informed choice.
Imagine that you own an online apparel store, and you need to pay taxes on the money you make. However, figuring out how much you owe and how to file your taxes can be really complicated and time-consuming, especially if you don't know much about taxes. That's where a third-party service provider that specializes in tax compliance and reporting can help.These providers offer services to help you stay compliant with tax laws and regulations. They can help you prepare and file your tax returns, calculate how much you owe in taxes, and make sure that you are following all the rules and regulations. They may also offer advice on tax planning strategies to help you reduce your tax liability.Some of the specific services you can expect from a tax compliance and reporting service provider include:
There are powerful benefits that ecommerce businesses can obtain if they delegate their tax compliance and reporting tasks to a dependable service provider. These are:
Outsourcing tax compliance and reporting saves time and resources for ecommerce businesses because they don't have to spend their valuable time or employee resources in figuring out complex tax laws and regulations. This allows ecommerce businesses to focus more on growing their business and serving their customers.
When outsourcing tax compliance and reporting, ecommerce businesses are more likely to avoid errors that can occur when handling tax issues in-house. Errors in tax compliance can result in hefty fines and penalties, which can be costly for the business.
Outsourcing tax compliance and reporting to experts in the field can help ecommerce businesses stay on top of changes in tax laws and regulations. This ensures that ecommerce businesses are compliant with all tax laws, and they can avoid potential legal issues.
Outsourcing tax compliance and reporting can also save ecommerce businesses money in the long run. Ecommerce businesses don't have to hire and train employees to handle tax-related matters, which can be expensive.
Sales tax compliance outsourcing allows ecommerce businesses to be more efficient in their operations. They can focus on their revenue-generating business activities, while the tax compliance and reporting are handled by experts.
Running an ecommerce business can be exciting and profitable, but it also comes with responsibilities. One of those responsibilities is paying taxes and following all the tax regulations and reporting requirements set by the government.Here are some risks of failing to do so:
If you don’t have the expertise in-house to perform your tax compliance and reporting, then it’s in your best interest to find an outsourcing company to handle it for you. Follow these step-by-step process to get started:
The first step is to identify your specific tax compliance and reporting needs. This can include things like preparing and filing tax returns, calculating and remitting taxes, managing payroll, and maintaining financial records. It's important to have a clear understanding of what you need before you start looking for an outsourcing company.
Once you have a clear understanding of your needs, you can start researching outsourcing companies. You can start by doing a Google search or asking for recommendations from colleagues, friends, or family members. You can also check online directories and industry associations for lists of outsourcing companies.
When you have a list of potential outsourcing companies, you should check their experience and qualifications. Look for companies that have experience working with businesses similar to yours and that have a proven track record of success. You can also check if they have any certifications or qualifications that demonstrate their expertise.
Next, evaluate the services that each outsourcing company offers. Make sure that they offer the specific tax compliance and reporting services that you need. You should also look for companies that provide personalized tax compliance services that meet your specific needs.
It's important to check the reputation of each outsourcing company you're considering. You can check their online reviews and ratings on sites like Google, Yelp, and Trustpilot. You can also check their reputation with the Better Business Bureau or other consumer advocacy organizations.
When you have narrowed down your list of potential outsourcing companies, you should compare prices and contracts. Make sure that you understand the pricing models and what is included in the contract. You should also look for companies that offer flexible contracts that can be tailored to your specific needs.
After evaluating all of the outsourcing companies and their services, it's time to make a decision and sign a contract with the company that best meets your tax compliance and reporting needs. Make sure to read the contract carefully before signing and ensure that you understand all of the terms and conditions. Once you have signed the contract, you can start working with the outsourcing company to meet your tax compliance and reporting needs.
As a business owner, managing finances and accounting tasks can be an incredibly time-consuming and complicated process. Not to mention the added stress of ensuring your business is compliant with ever-changing local taxation laws. That’s why KDCI is here to support your in-house team and increase your resource flexibility.KDCI can help you hire the best finance and accounting experts in the Philippines, with the right specialized skills and experience to handle all of your financial and administrative tasks. Our team is highly capable and experienced in helping businesses like yours navigate the complexities of tax compliance and reporting.We understand that every Ecommerce business is unique, which is why we offer customized finance and accounting solutions tailored to your specific needs. We can help you with accounts receivable and payable tasks, financial reporting, bookkeeping, tax compliance, revenue accounting, and other administrative tasks that are necessary to keep your business running smoothly.Click the button below to learn more about our services and pricing plans.Contact Us
Most budding online retailers struggle to define their customers' unique needs. As a result, they end up burning a lot of money on paid ads without seeing any return on their ad spend.The reason why these online retailers keep missing many potential customers is quite simple; they haven’t yet implemented the Ecommerce conversion funnel in their marketing strategy. This funnel has helped many businesses convert cold leads to repeat buyers and triple their profits.If the Ecommerce conversion funnel does not ring a bell to you, then you’re probably one of those online retailers who make the same rookie mistake—selling to everyone without intent.In this blog article, we explain how the Ecommerce conversion funnel works and why it’s important to pivot your marketing strategy in every stage of the funnel to convert a prospect into actual sales.
An Ecommerce conversion funnel is a conceptual framework used by marketers to describe the customers’ journey from being a web visitor to a repeat buyer. Multiple stages make up this journey, and an effective Ecommerce conversion funnel is complemented by sales and marketing activities that help customers move from one stage to the next.
Every business owner has a unique conversion funnel that varies based on their sales model and how customers use their website. Ecommerce brands that sell low-cost products, for instance, tend to have shorter conversion funnels. Since pricing is less of a barrier when selling a product, leads are more likely to be converted into buying customers.
Your customer's journey will be different because every business is distinctive from another. That said, it's critical to develop a unique communication approach based on where your customers are in the purchasing process. To help you understand what motivates a potential lead to research and buy your product, you need an Ecommerce conversion funnel.Apart from understanding buying behaviors, an Ecommerce conversion funnel also provides greater measurability. The funnel can show you which stages prospects are leaving so you can measure and adjust your marketing strategies. For example, if a prospect leaves before they reach the second stage of your funnel, you may need to fine-tune your brand awareness campaign.In addition, Ecommerce conversion funnels can assist you in boosting your store conversion rates. The funnel can filter out all your generated leads, leaving you with the ones ready to buy from you. By having qualified leads, it’s easier to convert them into buying customers and eventually nurture them to become brand advocates.To sum up, an Ecommerce conversion funnel streamlines your marketing and sales strategies. It aids in concentrating your attention on the necessary actions to draw in leads and turn them into sales.
Each prospect moves through the funnel in a different way. But the stages in the conversion funnel are all the same regardless of the type of Ecommerce business. Below is one of the most common Ecommerce funnel examples marketers use in the Ecommerce landscape.The conversion funnel above may seem complicated, but it’s not rocket science. Let's picture an imaginary prospect named Susie to help you understand how this funnel works. Suppose you’re selling skincare products, and your goal is to attract Susie and move her down the conversion funnel.Susie is not just an ordinary prospect. She’s looking for the best skincare product to treat her acne and oily skin. However, she’s unsure of whether to buy online due to several fake products reported recently. The challenge is how you will address her objection and position your brand as the best solution in the oversaturated market of skincare products.To help Susie resolve her pain points, let’s dive deep into the five stages of the Ecommerce conversion funnel.
The top level of the marketing funnel is awareness. This is the stage where you draw the likes of Susie into various content types that explain who you are and what you can do to resolve their problems.For Ecommerce, the objective of the awareness stage is to bring qualified leads to your product pages. That means you have to focus on educational content that can convert problem-aware prospects into solution-aware ones. In this stage, you help prospects gather information and make them aware that your product is one of the potential solutions to their problems.There’s no single way prospects will move to the next stage of your funnel, so it’s important to have a list of content that works with your target audience. Here are some of the best awareness stage content that can help you attract potential customers:
Now that Susie has landed on your product page, she has reached the consideration stage. At this point, she’s evaluating and learning more about your products. She’s reading your product descriptions and checking your display photos. What you have to accomplish here is to make your product page enticing so she will add your items to her shopping cart.It’s important to note that at this stage, your prospects are sizing you up over your competitors. If what you promised on the awareness stage does not live up to what they see on your product page, you may lose a huge chunk of your qualified leads.You need a highly-optimized product page to move your qualified leads to the next stage. Here are some of the best ways to optimize your product page for better conversion:
Assume that Susie was pretty convinced with what she has read and seen on your product pages. The product description provided all the details of the skin care product she’s looking for, and the images look trustworthy from a legit distributor. By the looks of it, she has now reached the intent stage and is ready to add an item to her shopping cart.However, there are prospects who have clicked the ‘Add to Cart’ button yet did not proceed with checking out. This is due to a poor checkout experience that results in a loss of a potential customer. Some examples of poor checkout experience include not providing prospects with their preferred payment method.To move Susie to the most crucial stage of the Ecommerce conversion funnel, you should start creating a seamless checkout experience for her. Here’s what you can do to reduce friction in her checkout process:
Your prospects may have successfully added an item to their cart but may abandon it for a while. Susie, for example, is still considering other cheaper products and thus leaving your product on her cart until she makes up her mind. As you can see, Susie has finally arrived at the purchase stage. It is the point where you convince your potential customer to buy now before you lose them.When an item sits so long on a shopping cart, it may lead to higher cart abandonment rates. Not only are you losing a lot of sales, but an increased number of abandoned carts might consume a lot of server bandwidth and cause your website to load slowly. Therefore, you need to act on it immediately before it wrecks your overall sales revenue.So what should you do to help prospects complete their purchases and ensure a higher chance of customer acquisition? Here are some of the proven strategies that make prospects hit that buy button:
The Ecommerce conversion funnel does not end at securing a successful sale. After Susie bought a product from your store, you’re looking forward to having repeat purchases from her. You want her to develop a brand affinity towards your business and advocate your product to her friends and family.The loyalty stage may reveal if there’s a market demand for your product and if there are people willing to pay for it. When customers don’t come back after their first purchase, it feels like all your efforts from the awareness stage go down the drain. That said, you should focus on customer retention strategies to make the best out of your converted prospects.Not all your customers will keep returning over time. That’s why you need to put in a lot of work to deepen their relationship with your brand and deter them from going to your competitors. Here are some of the best customer retention strategies guaranteed to build a steady and loyal customer base:
According to Ecommerce conversion funnel benchmarks, a good funnel conversion rate should be around 2.5-3%. To support this claim, research from Invespcro revealed that highly-optimized Ecommerce websites have an average funnel conversion rate of 2.86%.If you're wondering how to calculate your actual Ecommerce funnel conversion rate, you can use this simple conversion rate formula:Ecommerce conversion rate = Number of Store Transactions/Number of Website Visits x 100For example, let’s say your Ecommerce site is getting 1,000 visitors in a month, and from that number, 25 resulted in sales. To compute your conversion rate, divide 25 by 1,000 and then multiply the result by 100. Based on the calculation, your conversion rate is 2.5%.
Your Ecommerce website is an absolute goldmine of opportunities to increase your store conversion rates. Applying responsive design, displaying eye-grabbing photos, and updating product data are some strategies you need to build a high-converting Ecommerce site.If you need an expert solution to start optimizing your website, KDCI is here to set you up for higher store conversion rates. We have Ecommerce professionals in the field of web development, product information management, digital marketing, and customer support. Our Ecommerce experts are powered by industry-leading tools and have extensive experience working with hundreds of businesses that have become successful sellers on major marketplaces.Click the button below to learn more about our services and pricing plans.Contact Us
Creating great photos requires more than just capturing the right angle and perfect lighting; it also involves a significant amount of preparation and editing. With advancements in photo editing, both amateur and professional photographers can now easily access powerful tools to enhance their images. However, one of the most crucial aspects of photo editing, noise reduction, is still commonly misinterpreted.This article aims to clarify the concept of noise reduction in photo editing and explain its significance in producing high-quality images. By the end of this, you’ll discover how to effectively apply noise reduction in your upcoming photo editing projects.
When you take a photo, the camera's sensor captures the image by recording the light that hits it. In low-light conditions or when using high ISO settings, the sensor may capture random electrical signals in addition to the light signals. These random signals can appear as small dots or grains in the image, which is commonly known as "noise."
While some types of noise can add artistic effect or texture to a photo, excessive noise can make an image look unprofessional or lower in quality. This is where noise reduction comes in.The process of noise reduction involves using software tools to analyze the image and reduce or remove the unwanted noise while preserving the details and clarity of the image. This can be done manually or automatically, depending on the software used and the preferences of the product photo editor.Noise reduction algorithms typically work by analyzing neighboring pixels to determine if they are part of an image detail or part of the noise. If the algorithm determines that a pixel is noise, it reduces or removes it, while preserving the image details.Some photo editing software offers various levels of noise reduction, ranging from light to heavy, depending on the amount of noise in the image and the desired level of correction.
Noise reduction is an important tool for improving the quality of images and enhancing their visual impact. Here’s how this photo editing technique can have a significant impact on your photos:
Reducing noise in product image editing can help to make the image look cleaner and more professional, by removing a visual distortion that can make the image look grainy or speckled.
By reducing noise, you can bring out fine details in an image, especially in areas with low light, which can help to make the image appear sharper and more detailed. Makes prints look better: Reducing noise can make the print look cleaner and sharper, which is particularly important if you plan to sell your images or use them for commercial purposes.
Noise can reduce the dynamic range of an image, making it look flat and less vibrant. By reducing noise, you can help to restore the dynamic range and make the image look more lively.
Reducing noise can increase the range of editing options available to you, by making it easier to make fine adjustments to the exposure or color balance, which can be important for achieving the desired effect.
Reducing noise can help to reduce the file size of an image, which can be useful for sharing the image over the internet or if you have limited storage space on your computer or camera.
To achieve optimal noise reduction in your images, it is important to strike a balance between reducing noise and maintaining image quality and details. By following these recommended techniques, you can ensure that your images are of the best possible quality when rendered.
When you shoot at a high ISO, the camera sensor amplifies the signal, which can create noise in the image. In contrast, using a low ISO will result in a cleaner image, with less visible noise. However, sometimes it may not be possible to shoot at a low ISO, especially in low-light conditions. Therefore, the next practices can be helpful in reducing noise in such scenarios.
Most photo editing software has built-in noise reduction filters that can help you reduce the noise in your image. When applying the filter, you can adjust the strength and the radius of the filter to achieve the desired result. A radius that's too large can result in blurry edges and detail, while a radius that's too small may not be effective enough to remove the noise.
Before applying any noise reduction filter, always create a duplicate layer of your image. This way, you can easily compare the edited version with the original and make sure that you're not removing any details or colors from the image. If you're not satisfied with the edited version, you can always revert to the original.
Sharpening an image is a great way to enhance its details and make it look more polished. However, if you overdo it, it can accentuate noise in the image, making it look artificial and unrealistic. That said, make sure you're not over-sharpening the image, especially in areas with visible noise.
Sometimes, noise is more apparent in certain areas of the image, such as the shadows, highlights, or areas with a solid color. In such cases, applying noise reduction to the entire image may result in the loss of detail and sharpness. Instead, you can use a brush tool to apply noise reduction selectively to those areas where noise is most apparent.
Luminance noise is usually less noticeable than color noise and is perceived by the human eye as a grainy texture. Therefore, when applying noise reduction, start with a luminance noise reduction filter, and then proceed with a color noise reduction filter. This will help you maintain the image's natural colors while removing any noise that's visible in the image.
If the built-in noise reduction filters in your photo editing software are not sufficient, you can try using third-party plugins that are specifically designed for noise reduction. These plugins often offer more advanced features, such as selective noise reduction, and can give you better results, especially for high-quality images.
Completely removing noise from an image may result in a loss of detail and can make the image look artificial. That means, the goal should be to reduce the noise to an acceptable level while still preserving the quality and detail of the image. Don't aim to eliminate all noise, but rather to make it less distracting and less apparent to the viewer. This will help maintain the natural look and feel of the image.
KDCI, a leading ecommerce service provider in the Philippines, knows that the right product image can make or break a sale. That's why we've perfected our process of helping businesses with our expert photo editing services. Our team of professional photo editors are committed to enhancing your product images, producing catalogs that grab consumer attention and resonate with repeat purchasers.We understand that consumers want to see clear and visually appealing images of your products, and that's exactly what we can provide. With our photo noise reduction service, we remove obstructions, blemishes, and other errors, so that your target market will have an improved understanding of your products, and a drive to take action.From fashion and lifestyle to electronics and technology, our team has the refined skills and experience necessary in handling high-volume product photo editing projects for businesses of all sizes. You can trust that our photo editors will provide high-quality work that meets your specifications and deadlines.Click the button below to learn more about our services and pricing plans.Contact Us
In today’s digital era, having a strong online visibility on the web is essential for the success of businesses of all sizes. However, creating a website can be overwhelming for many companies, particularly those with limited technical skills. This has resulted in a rise in the outsourcing of web development services to external vendors.Although outsourcing may offer a cost-effective solution, it is crucial to consider some of the factors that influence the cost of moving business operations externally. In this article, we’ll examine the true cost of outsourcing web development, enabling businesses to make an informed decision on whether outsourcing is suitable for them.
The cost of outsourcing website development is subject to considerable variation depending on the project type and scope. Freelancers generally impose hourly rates within the $25 - $100 range, while agencies and offshore service providers typically charge fixed fees for the project.As an example, some indicative prices for commonly outsourced web development services in the United States include:
However, you can cut on operating costs while receiving the same quality when you outsource to developing countries like the Philippines. This is because of the country's cost-effective labor and attractive wage rates
Outsourcing web development is a cost-effective way to develop and maintain a website or web application. By outsourcing, you can take advantage of the lower labor costs in other countries where wages are typically lower. This allows you to benefit from lower hourly rates for web development services. Furthermore, outsourcing can help you save on overhead costs that come with hiring an in-house team, such as office space, equipment, and benefits.
When outsourcing web development, you can rely on the expertise and experience of an external team of developers who specialize in web development. You can be assured that they have the skills and knowledge to complete the project successfully, while also saving on costs associated with recruitment, training, and management of in-house web developers.Outsourcing web development can also help you access a broader range of technologies and tools used in web development. This is because outsourced teams are often exposed to diverse projects and clients, which gives them experience in different programming languages, platforms, and tools. This can result in a more innovative, efficient, and cost-effective development process.
If you’re planning to outsource your web development needs, here are the factors that can influence how much you’ll pay for your web development outsourcing company:
The complexity of the web development project is one of the most important factors that determine the cost. A more complex project with advanced functionality and intricate features will require more time, expertise, and resources, thereby increasing the cost.
The size of the development team required to complete the project also affects the cost. The more developers involved in the project, the higher the cost.
The skill and experience level of the developers can also impact the cost of outsourcing web development. Developers with more expertise and experience will command a higher rate, which can increase the overall cost of the project.
The location of the development team also plays a role in the cost of outsourcing web development. Development teams based in regions with higher labor costs, such as North America or Western Europe, will typically charge more than teams in lower-cost regions such as Asia or Eastern Europe.
Effective communication and project management are essential to the success of any outsourcing project. The use of advanced communication and project management tools can increase the cost of outsourcing, but they can also help ensure a smoother and more successful project outcome.
The timeline and deadlines for the project can affect the cost of outsourcing web development. Rushed timelines or tight deadlines may require additional resources and may lead to higher costs.
The level of quality assurance and testing required for the project can also influence the cost of outsourcing. More rigorous testing and quality assurance processes will typically require more resources and will add to the cost of the project.
The level of customization required for the project can also dictate the cost of outsourcing. A more customized solution will require more time and resources to develop and test, leading to a higher cost.
If the project requires integration with third-party systems, this can also increase the cost of outsourcing. The complexity of the integration and the level of expertise required to accomplish it will impact the final cost.
Finally, the ongoing maintenance and support needs for the project should also be considered. The cost of ongoing maintenance and support should be factored into the total cost of the project.
To ensure that you don't exceed your budget and experience cost overruns during an outsourcing project, it's important to estimate the cost beforehand. These tips will help you obtain value for money when outsourcing web development:
Before you begin searching for an outsourcing partner, you should have a clear understanding of your project's scope and requirements. This will help you communicate your needs to potential partners and enable them to provide you with accurate cost estimates.
Do some research to identify potential outsourcing partners that have the skills and experience necessary to complete your project. Look for reviews and testimonials from previous clients, as well as their portfolio of past work.
Once you have identified a few potential outsourcing partners, ask them for a cost estimate for your project. Be sure to provide them with detailed information about your project requirements to help them provide an accurate estimate.
Once you have received cost estimates from several outsourcing partners, compare them to determine which one offers the best value for your project. Keep in mind that the lowest cost option may not always be the best choice, as quality and experience should also be considered.
Before signing a contract with an outsourcing partner, be sure to clarify the terms of the project, including the scope of work, timeline, payment terms, and any other relevant details. This will help ensure that both parties are on the same page and can avoid any misunderstandings or disputes later on.
Outsourcing has been a standard cost-cutting strategy for small businesses looking to increase their operational efficiency at a low cost. And by outsourcing, they take advantage of the following:
Outsourcing to countries with lower labor costs can often be more affordable than hiring a local team. This is especially true if you're based in a country with high labor costs, as you can often find highly skilled developers in other countries at a lower cost.
Outsourcing web development allows you to tap into a global pool of talent, which can give you access to specialized skills that may not be available locally. For example, you may need a developer with expertise in a specific programming language, framework, or technology that is not commonly used in your area.
With an outsourced team working on your web development project, you may be able to get your product to market faster than with an in-house team. This is because you can tap into the vendor's existing infrastructure and resources, which can reduce the time it takes to develop and deploy your product.
Outsourcing allows you to easily scale up or down your development team as needed, without the hassle of hiring or firing employees. For example, if you need to ramp up development during a busy season, you can quickly add more developers to your team. Conversely, if you need to scale back during a slow season, you can reduce the size of your team without the need to terminate employees.
Outsourcing web developers can free up your internal resources to focus on your core business activities. By delegating web development to an external vendor, you can focus on other areas of your business, such as marketing, sales, and customer service.
By outsourcing to a reputable vendor, you can reduce the risk of project failure or delays. This is because the vendor will have experience working on similar projects and will have established processes and procedures in place to manage risk and ensure project success.
Outsourcing to a team in a different time zone can provide round-the-clock development and support. This means that your project can continue to move forward even when your in-house team is not available, and you can quickly address any issues that arise outside of regular business hours.
Are you a business owner who wants to focus on running your business instead of managing multiple web developers and falling behind on the latest design trends? Outsourcing your web development needs to KDCI can provide the solution you're looking for.At KDCI, we offer a comprehensive range of web development services that are tailored to your specific needs. Our global managed team includes a Front-End Web Developer, Full-Stack Developer,Shopify Developer, ReactJS Development, and Web QA Specialist. With this team, we can take care of all your web development needs comfortably from one place, so you don't have to juggle multiple vendors.Our team can help you keep up with the latest design trends, customize a responsive theme, integrate 3rd party services and plugins, upgrade your hosting, and speed up your website – all while ensuring the highest quality work. Our approach is to design a team that meets your specific needs, whether you need a full-scale team to create, design, market, and manage your site, or you just need a trusted partner to handle your ecommerce non-core tasks such as customer support or accounting.Click the button below to learn more about our services and pricing plans.Contact Us
If you’re involved in the Business Process Outsourcing (BPO) industry, it's imperative to maintain a competitive edge and stay ahead of the curve. This can be achieved through periodic evaluations of your service provider’s performance, and the Quarterly Business Review (QBR) offers a platform to do just that. Consider QBR as a routine examination of your BPO operations, providing an opportunity to reflect on your progress and pinpoint areas for improvement. But unlike a traditional performance evaluation, QBR emphasizes the importance of recognizing your successes and taking a comprehensive approach to business development. Whether you're familiar or a newcomer to the BPO industry, this article will help you learn about the concept of QBRs, its significance, and how to leverage it effectively.
A quarterly business review (QBR) is a meeting that is held every three months to review the performance of a business process outsourcing (BPO) company. The purpose of a QBR is to assess the progress of the company and to identify any areas that need improvement.
During the QBR, the company's management team will present data and analysis on key performance indicators (KPIs) such as customer satisfaction, productivity, and revenue. They will also review the company's financial results, including its income statement, balance sheet, and cash flow statement. The goal of the QBR is to provide a comprehensive overview of the company's performance, as well as to highlight any challenges or opportunities for growth. This information is then used to make informed decisions about the company's future direction and to develop strategies for improving its performance.
Both the client and the service provider have a role to play in preparing for the QBR, and the success of the meeting depends on their preparation and collaboration. Here's how a client and a service provider can prepare for a QBR in a BPO setting:
The client should review the terms of the contract and the agreed-upon KPIs (key performance indicators) to ensure that the service provider is meeting the client's expectations.
The client should gather data and information about the performance of the service provider, including customer satisfaction surveys, call center metrics, and other relevant data.
Based on the data and information gathered, the client should identify any areas of concern and prioritize them for discussion during the QBR.
The service provider should review its performance metrics, including KPIs and financial metrics, to determine its overall performance.
The service provider should prepare a report that includes an overview of its performance, a review of the KPIs, and any recommendations for improvement.
The service provider should anticipate any questions or concerns that the client may have and prepare to address them during the QBR.By preparing in this way, the client and the service provider can have a productive and meaningful QBR, where they can work together to identify and resolve any issues and ensure that the outsourcing relationship is successful.
A productive and successful quarterly business review (QBR) in the context of business process outsourcing (BPO) requires careful preparation and planning by both the client and the service provider. If you’re wondering what should a quarterly business review include, here are components crucial to ensuring a successful QBR in the practice of outsourcing business processes:
KPIs are critical in evaluating the performance of the outsourcing relationship. The client and the service provider must agree on specific KPIs, which should be regularly tracked and reported during the QBR. This helps to provide a clear picture of the service provider's performance and helps both parties to identify areas that need improvement.
During the QBR, data analysis is crucial to provide a comprehensive overview of the service provider's performance. This analysis should include the data collected on the KPIs, along with any relevant financial data. This data helps to provide a clear understanding of the service provider's performance and helps both parties to identify areas that need improvement.
Effective communication is extremely important during the QBR. Both the client and the service provider should engage in open and honest communication, and be willing to listen to each other's perspectives and feedback. This helps to identify areas of concern and to resolve any issues that may arise.
The QBR should have a problem-solving focus, with both parties working together to identify areas of concern and develop strategies to address them. This helps to ensure that the outsourcing relationship continues to be successful and that both parties are working towards a common goal.
The QBR should result in actionable recommendations that both parties can implement to improve the outsourcing relationship. This helps to ensure that the outsourcing relationship continues to be successful and that both parties are working towards a common goal.
Continuous improvement is essential in any outsourcing relationship, and the QBR should have a focus on continuous improvement. Both parties should work together to continuously improve the outsourcing relationship and achieve their goals. This helps to ensure that the outsourcing relationship remains successful over the long term.
Measuring the success of a quarterly business review (QBR) is important because it helps to determine whether the review was productive and if the goals set during the review were achieved. If you’re partnering with an outsourcing vendor, here's how you can measure the success of a QBR:
The first step in measuring the success of a QBR is to review the key performance indicators (KPIs) that were agreed upon by the client and service provider. These KPIs should have been tracked and reported during the QBR and should provide a clear picture of the service provider's performance.
The next step is to evaluate the progress made since the last QBR. This includes reviewing the data collected on the KPIs and financial data, as well as the actionable recommendations that were made during the QBR.
The success of a QBR can also be measured by checking if the goals set during the review were met. This includes determining if any problems were resolved, if the outsourcing relationship improved, and if both parties are working towards a common goal.
It is important to get feedback from both the client and service provider to determine if the QBR was productive and successful. Both parties should be asked to provide feedback on the QBR and to share their perspectives on the review.
These are the best practices that you should abide by to ensure your quarterly business review is a valuable tool for driving performance and continuous improvement for your outsourcing initiatives:
Are you looking to build the best offshore team for your business? Hire the best professionals from the Philippines with KDCI! Our team of offshoring specialists will help you build a customized offshore strategy tailored to your specific business needs. With our broad range of outsourcing services, from ecommerce and creative design to digital marketing, accounting, and web development, you can rest assured that we have the expertise to support your business. At KDCI, we understand that every business is unique and has its own set of goals and operational requirements. That's why our offshoring specialists will work closely with you to understand your business and recommend the best course of action. We'll help you create a timeline for ramping up, a seamless workflow that adapts to your local operations, and clear systems and processes for task delegation, quality control, KPI management, and more. Click the button below to start building the perfect extension of your business in the Philippines! Contact Us
The year 2023 is brimming with infinite opportunities for online retailers. The total global retail sales are forecasted to rise up to 8% until 2024. Most importantly, more consumers will enter the Ecommerce buying landscape, mostly from younger generations (Gen Z & Alpha).With the emergence of new powerhouse generations, Ecommerce brands have yet to piece together how to adapt to their buying behavior. According to experts, these younger generations grew up in the digital age and have shorter attention spans. When your Ecommerce store does not provide an engaging user experience, you lose almost 32% of your potential customers. In 2023, it’s crucial that you focus on optimizing your product catalog management. The competition is now all about providing customers with clarity, precision, and relevance with your product catalog. If your Ecommerce catalog management team is not yet ready for fierce competition next year, then we give you big reasons why it’s better to outsource to an Ecommerce service provider.
Did you know that 1.8 million online retailers operate in the US and 7.1 million globally? And in 2023, these numbers are expected to increase due to the rise in global retail sales. In a competitive market wherein visibility is of utmost importance, you might lose to emerging online retailers who are optimizing their sites correctly.
To increase product visibility, you must ensure you appear in the top results. However, even with the enormous number of online shoppers, being seen among the top results on the product page can be difficult. Buyers won't look for your particular products unless you have a well-known and reliable brand. Your products won’t get the right attention unless you start optimizing your Ecommerce product catalog. You can begin by displaying eye-catching product photos and a detailed, SEO-optimized product description. This will help you nudge customers to proceed to the checkout page and increase your online sales. If you lack resource flexibility to optimize your product catalog, you may want to outsource product catalog management to a trusted service provider like KDCI. We can provide you with a dedicated product description writer and product photo editor ready to optimize your site for higher conversion rates.
A poor shopping experience results from an Ecommerce site lacking all the components of accurate product categorization. If you don’t want to lose a potential customer in 2023, you should start organizing your products into distinct, hierarchical categories. Budding retailers find it challenging to implement the most effective product categorization techniques. When they are unsure about how to categorize a product, they look for that product in a search engine to see what similar items another seller could be offering, and then they copy the category that the product is listed under. This might work for a narrow variety of products but won’t work for a diverse set of products that requires strategic categorization. To optimize product listings for an enhanced shopping experience, you may need the help of a product data entry specialist. From identifying data sources and gathering product data to creating product data attributes, you can ensure your products are accurately categorized. With an accurate classification of your products, you’re making your site easy to navigate and helping search engines fetch your products quickly.
System integration and platform deployment require a lot of financial investments when managing an Ecommerce business internally. In addition, you might anticipate paying a significant amount of money for office spaces and hiring full-time workers to oversee your Ecommerce business. If you want to save a lot on your operational expenses in 2023, you should outsource product catalog management to a trusted outsourcing vendor. When you outsource to a low-cost country like the Philippines, you benefit from the 70% labor cost reduction because of the country’s low wage rates. At the same time, you can save on your overhead costs as your service provider will handle the facilities, recruitment, equipment, and even training for your offshore team.
If you’re wondering why your business isn’t generating enough profits after years of selling online, you’re probably so fixated on your non-core functions that you overlook your sales and marketing. These revenue-generating activities are crucial to attracting customers and driving sales to your site. By neglecting these functions, a lot of potential revenue may go down the drain. Outsource your product catalog management this 2023 and shift your focus on your marketing and sales strategies. Let Ecommerce professionals handle your product catalog management while you focus on your email marketing and paid advertising. Concentrate on creating exclusive deals and offers your customers will love. Also, redirect your attention to your SEO and PPC to increase traffic to your website. There’s so much you can do to grow your Ecommerce business when you have the peace of mind that your non-core functions are well taken care of by a product catalog manager. Plus, you reduce the workload of your in-house team, which results in higher productivity and low turnover rates.
Your brand's positioning determines how your customers perceive your business. Sending a clear message about who you are and what your products stand for can help them form the proper perception of your brand. Indeed, a highly-optimized product catalog can solidify your brand identity and set your business apart from the competition. When you outsource product catalog management, you get a scalable, full-service Ecommerce optimization service. You have product information management experts to streamline your data entry operations. Also, you have web designers to give your website a responsive design for a better user experience. Moreover, you have writers and photo editors to enrich your product catalog with the most relevant data your customers need. Having a team that works hand in hand and understands your requirements gives your customers a unified experience. It also helps you make a good impression of your brand, which is essential to retaining repeat buyers and increasing customer lifetime value.
Outsource product catalog management today with the help of Ecommerce experts in the Philippines. Start optimizing your site for better conversion rates while you focus on the most important aspects of your online business! KDCI, an Ecommerce outsourcing company in the Philippines, is ready to partner with you in building the perfect extension of your team in the Philippines. Our facility is certified by the Philippines Economic Zone Authority and has a top-notch data infrastructure and 100% backup power. As your Ecommerce partner, we can provide your offshore team with ongoing recruitment, HR, payroll, facilities management, and IT support so you can reduce your operational costs and concentrate on your revenue-generating activities. Click the button below to learn more about our services and pricing plans. Contact Us
What started out as a few agents, has grown into an invaluable partnership with KDCI. With more than 40 team members, we are lucky enough to count as part of our Cedar Family. Thank you so much KDCI for making our Company better!
We have found KDCI to be a consistently reliable partner, always willing to ‘go the extra mile’ to ensure our valued customers receive the best possible service.
KDCI plays a very important role in our catalog and content operations. They are responsive, kind, and always willing to help us as much as possible. We have been working together for more than 4 years, and we hope our partnership will be even more fruitful in the future.
Having collaborated with KDCI.co for our creative needs, I can confidently attest to their unparalleled expertise and dedication. Their team consistently delivered innovative solutions that not only met, but often exceeded our expectations. Their professionalism and attention to detail are commendable.
KDCI were able to grow with us with any future requirements. We have a lot to do when it comes to our business, and everytime we come back, they're right there with us and able to deliver.
KDCI's team has been instrumental in helping us not only modernize our platforms but also increase the experiences for the customer, and to deliver on the tsunami of content that came their way.
We had a lot of difficulty finding qualified talent in the United States. Honestly, I don't think we had thought about outsourcing at all as a potential option, but we were very open to it once we heard about it. We love our KDCI team. They're just like a regular part of our team, it's just that they're thousands of miles away.
It's been five years since we started working with KDCI, and it just keeps getting better and better. We've grown together and achieved a lot of shared success. Overall, they're incredibly professional yet fun to work with. We are incredibly happy to have found them.
We're so glad we partnered with KDCI to develop a unique platform that delivers personalized customer experiences without compromising functionality or security. It was an amazing experience, I won't hesitate to start another project with them again.
