Discover How Offshore Staffing Works in the Philippines with KDCI Outsourcing

We ensure seamless offshore staffing, from creating the right solution and model to team integration and management.
Building your team with KDCI step 1: a female customer service agent in the Philippines is booking a call with the customer

1. Is Offshore Staffing For You?

Identify offshoring tasks and conduct a cost-benefit analysis to evaluate savings versus costs. Research skill availability, infrastructure, and compliance in potential markets. Assess communication effectiveness, scalability, and strategic alignment.

2. Building Your Team

During a no-commitment exploratory call, we assess if building your team in the Philippines suits your needs. If positive, we tailor an outsourcing strategy, finalize contracts, and handle recruitment, training, and continuous monitoring.
Building your team with KDCI step 1: a female customer service agent in the Philippines is booking a call with the customer
Building your team with KDCI step 1: a female customer service agent in the Philippines is booking a call with the customer

3. Choosing The Right Engagement Model

KDCI Outsourcing provides three tailored offshore service models: FTE-based for scalable staffing, Retainer-based for fixed deliverables and timelines, and Project-based, ideal for variable demand, ensuring flexibility and cost-effectiveness.

4. Working With Your Team

Partnering with KDCI Outsourcing ensures seamless integration of a culturally compatible, skilled offshore team with your organization, enhancing operations through continuous management, strategic insights, and a commitment to reliability and success.
Building your team with KDCI step 1: a female customer service agent in the Philippines is booking a call with the customer
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Philippine Office
3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
USA Office
552 E Carson St. Suite 104, Carson, CA 90745, USA
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