ˈmæ.nəǰd ˌɑː.pə.ˈreiš.n̩z / Managed Operations
Managed operations are external resources that take over an organization's overseas division without the need for hiring in-house employees.Usually, a company that intends to have managed operations first finds a partner in an offshore location. Then, the offshoring service provider builds the international division of the company. It deals with non-core functions like IT, recruitment, and payroll to help the business focus on its customers, quality, productivity, and growth.A significant benefit of having managed operations is the full control that a company retains over its offshore operations. The service provider merely helps in recruitment and provides access to its infrastructure and equipment. Ultimately, the company still has the final say about hiring and performance management.
