Legal Process Outsourcing (LPO): What It Is and How It Works
Legal process outsourcing, or LPO, is the practice of a law firm or legal department enlisting outsourced legal services from a third-party agency or individual to provide support for their legal processes. The most common reasons for outsourcing legal processes are to access specialized legal expertise, improve operational efficiency, eliminate staffing concerns, and reduce costs.
The types of legal services involved in LPO may be as simple as administrative support or as complex as litigation, with the most commonly outsourced jobs being legal support roles including paralegal, legal researcher, and contract manager.
Why Outsource Legal Services to the Philippines
There’s been a surge in demand for legal support services in the last few years — and as a top destination for global outsourcing — the Philippines is experiencing this trend. However, of all places, why are people outsourcing legal processes and services to the Philippines? Here are five reasons why.
1. Cost Efficiency
Compared to Western countries, the Philippines has a significantly lower cost of living, reflected in the lower labor rates of legal professionals. For instance, the average rate of a paralegal in the US is $4,465 USD per month while it’s only $503.96 USD a month in the Philippines. With the other fees involved in outsourcing such as management, equipment, and benefits, the cost of outsourcing one paralegal to the Philippines is around $2,900 USD.
By outsourcing legal processes to a Philippine BPO service provider, law firms and legal departments can reduce their spending on staffing by up to 70%!
2. Top Talent
The Philippines has thousands of law graduates every year, most of whom are well-versed in common law systems similar to those in Western countries. By working with Filipino legal professionals, law firms and legal departments can expect high standards of legal expertise and a smaller learning curve.
3. Cultural Compatibility
The Philippines is the third largest English-speaking country globally, ranking second for English proficiency in Asia. Not to mention, Filipino culture shares similarities with Western culture, making it much easier to communicate and collaborate well with legal support staff from the Philippines.
4. Advanced Technological Adoption
In line with the global demand for innovation, most legal outsourcing companies in the Philippines are picking up new technologies such as AI, machine learning, and blockchain to make legal process outsourcing more effective, secure, and cost-friendly.
These advancements allow companies to offer more flexibility in outsourcing engagement models that tend to focus on volume rather than full-time equivalents (FTE).
5. Scalability and Flexibility
With Philippine legal outsourcing companies undergoing digital transformation, they can better scale their legal operations, providing clients with improved flexibility so they can adapt to changes in business demands and the market.
This becomes a great advantage to maintain competitiveness in the market, and this reason alone makes the Philippines a good destination for outsourcing legal processes.
The 10 Best LPO Companies In the Philippines In 2025
Looking to outsource your legal services? Below are the top legal outsourcing companies in the Philippines.
1. KDCI Outsourcing
Based in Ortigas CBD, KDCI Outsourcing is one of the best LPO companies in the Philippines that provides tailored legal process outsourcing services. This BPO company is known to build great offshore legal services teams by finding the right fit through sourcing roles such as paralegals, legal researchers, and contract administrators.
For law firms and legal departments looking for extensions of their in-house teams, KDCI Outsourcing is a great option for high-quality legal support at competitive costs.
2. Connext Global
Connext Global is a foreign-owned Philippine legal process outsourcing company known for its committed teams and flexible legal outsourcing services. With extensive knowledge in the outsourcing industry, this BPO service provider can customize the legal services they provide to individual clients.
Some of the key legal positions that are available in Connext Global include legal assistants, compliance officers, and intellectual property specialists. This LPO provider is ideal for businesses looking for highly customized LPO solutions with a focus on quality and client satisfaction.
3. Flatworld Solutions
With headquarters in the United States and other countries, Flatworld Solutions is another key player in the outsourcing industry with a global spread of service centers in the Philippines. Its outsourcing service solutions involve handling voluminous legal projects with a cost-effective and time-bound approach.
Specializing in legal research, litigation support service, and document management, Flatworld Solutions is one of the best Philippine BPO firms for companies seeking scalable legal support services and a strategic outsourcing partner.
4. Sourcefit
Sourcefit is a foreign-owned outsourcing company — headquartered in Metro Manila and other parts of the Philippines — that provides an unmatched customized LPO, or legal process outsourcing. Their unique selling proposition (USP) lies in the integration of sophisticated technologies and skilled legal professionals to deliver the most accurate legal solutions.
The company’s top outsourced roles are legal administrators, document reviewers, and compliance specialists. Promising excellent customer experience, Sourcefit is ideal for businesses looking for innovative, technology-driven legal process outsourcing.
5. Baer Reed
Baer Reed is based in the Philippines and is a foreign-owned company that specializes in top-class quality LPO services. The company's USP is its team of experienced U.S. lawyers who supervise and take responsibility for the quality of all work sent out. Important job roles include contract reviewers, legal researchers, and legal project managers.
This LPO provider is a highly recommended company for U.S. law firms and corporations looking to maintain very high legal standards while outsourcing their corporate legal departments.
6. Infosys BPM
A multinational company, Infosys BPM has numerous service centers across the globe, one of which is in the Philippines. Their USP in the LPO market is strong process automation and analytics capabilities, making them highly efficient and accurate.
Their BPO services include contract management, litigation support, and legal research. This outsourcing service provider is the best option for big companies seeking a dependable and technically advanced LPO associate.
7. PITON-Global
Based in the Philippines, PITON-Global is an onshore outsourcing firm distinguished for its LPO expertise. Their USP demonstrates a deep understanding of local and international legal landscapes that enable one to provide individualized legal solutions.
This outsourcing service company is particularly good at legal transcription, document review, and paralegal support. This BPO company fits best with those law firms and businesses that seek effective yet low-cost solutions, where knowledge is power in terms of legal support.
8. Microsourcing
A BPO company, though LPO-capable, primarily operating from the Philippines with its headquarters there, is Microsourcing. It has flexible outsourcing models and a commitment to high-quality service delivery. This LPO firm mainly deals with the management of compliance in legal research and the drafting of documents. This company would be recommended for any organization looking for adaptability and reliability in legal outsourcing services.
9. Emapta
Emapta, the Philippines-based foreign-owned outsourcing company, offers an extensive array of LPO services. Their unique selling point is the building of dedicated teams that are an extension of the client's in-house team. The LPO provider offers outsourced roles for legal researchers, compliance officers, and contract administrators. Emapta is best if you're looking for a seamlessly integrated outsourced legal staff within your internal legal operations.
10. Outsourced PH
Outsourced PH is an LPO company established in the Philippines and is foreign-owned. This BPO service provider stakes its reputation on quality assurance and solutions specifically designed for its clients. Their LPO services include legal counseling, legal transcription, and compliance. Offering legal assistance with speed and accuracy, Outsourced PH is ideal for any enterprise or legal firm in need of very reliable, customized legal outsourcing services.
Outsource Legal Services to the Philippines
Legal process outsourcing can help streamline operations, reduce costs, enhance efficiency, ensure compliance with regulatory requirements, and improve overall service quality. If you’re on the hunt for the best LPO companies in the Philippines, check out KDCI Outsourcing.
At KDCI Outsourcing, we will build your offshore legal support team in the Philippines based on your requirements to ensure seamless integration with your in-house operations, as well as provide advanced technological capabilities with AI to enhance efficiency and compliance in your legal processes.
Contact us today, and let's help you establish an offshore legal department in the Philippines.
