92% of G2000 companies use IT outsourcing (ITO), and countries like the Philippines are amongst the top destinations. Not only does the Philippines house over 1.57 million professionals, it also has tax incentives and infrastructure and hundreds of IT outsourcing companies, making it overwhelming to choose who to partner with.
With the multitude of benefits of IT outsourcing, it’s become increasingly difficult to navigate the Philippine IT outsourcing sphere. Below is a guide to help you choose which IT outsourcing firms to work with to ensure seamless outsourcing and successful digital transformation.
What To Look For In IT Outsourcing Companies
Looking for an IT outsourcing company to partner with can be incredibly difficult, especially with so many IT outsourcing companies all over the world. Below is a quick list of the things you should consider when choosing your IT outsourcing partner.
IT Expertise & Experience
Before outsourcing IT services, make sure that the company you’re considering is proficient in the specific IT services you need. Look at their case studies for successful projects in your industry or request examples to demonstrate their technical capabilities.
Data Security & Compliance
Ensure the company has strong data protection measures and follows industry standards. Check for compliance with relevant regulations such as GDPR, HIPAA, or ISO 27001. Ask about their security protocols, encryption practices, and how they handle data breaches.
Communication & IT Support
Assess the company's communication practices and support infrastructure. Verify the availability of 24/7 IT support, their response times, and the quality of their helpdesk services. Ensure there are clear communication channels and escalation procedures for critical issues.
Scalability & Customization
Determine if the company can scale its services to meet your growing IT needs. Look for flexibility in their service offerings, such as the ability to customize outsourced IT solutions, accommodate increased workloads, or integrate new technologies as your business evolves.
Reputation & Client Feedback
Research the company's reputation within the IT outsourcing industry. Look for reviews and ratings on independent platforms, and ask for references from current or past clients. Inquire about their reliability, quality of service, and overall client satisfaction.
The Best Philippine IT Outsourcing Companies
With an idea of how to select your outsourcing partner, here’s a pool of the top IT outsourcing companies in the Philippines to choose from based on your requirements, geographic location, project scope, company size, and more!
KDCI Outsourcing
KDCI Outsourcing is a Philippine-based company in Ortigas CBD, that offers custom outsourcing services to global brands for the past 13 years. They offer IT and software development services, with a focus on finding tech professionals that fit your requirements and culture for seamless integration and fast results. Given the company’s flexible engagement models and extensive background of working US-based SMBs, we think US brands looking to scale their operations cost-effectively will have a great experience working with them.
Global BrainForce
With headquarters in Makati City, Philippines, and management in the Netherlands, Global BrainForce is a 15 year old IT outsourcing agency that specializes in custom software development, dedicated IT teams, and consultancy. Due to their cross-cultural expertise and European management standards, they are an ideal outsourcing partner for European SMEs and startups needing a culturally aligned IT partner who is also familiar with regulations like GDPR.
Altamira
Operating out of Cebu City, Philippines, and managed both locally and from Italy, Altamira is a technology solutions company that was established in 2016. They are known for bespoke software development, IT staff augmentation, and business process outsourcing, leveraging agile methodologies and European quality standards. Mid-sized European enterprises will find their scalable solutions particularly beneficial.
Hireplicity, Inc.
Hireplicity, Inc. is a Cebu, Philippines based staff augmentation company established in 2008. Their outsourced IT services include staffing, custom software development, and support, notable for their precise matching of skilled Filipino talent to client needs. This firm is best suited for US companies seeking highly customized and cost-effective IT staffing solutions.
Transnational E-Business Solutions, inc.
Based in Makati City, Philippines, Transnational E-Business Solutions, Inc. is a US-owned ICT (Information and Communications Technology) solutions provider established in 2002. Their comprehensive IT services range from enterprise software development to cybersecurity, excelling in large-scale, complex projects. Multinational corporations in need of robust IT solutions will find their services particularly valuable.
ClinkIT Solutions
ClinkIT Solutions is a locally-managed IT services company based in Quezon City, Philippines, that has been delivering innovative IT solutions since 2014. They specialize in cloud computing, data analytics, and AI-driven services, and are known for leveraging cutting-edge technology. Given their expertise in advanced tech, they’re recommended for tech-driven businesses aiming for digital transformation through advanced IT solutions.
Innerworks International
Innerworks International, headquartered in Makati City, Philippines, is a growing IT outsourcing firm with about 100 employees since 2010. They offer IT consulting, managed services, and software development, with a strong focus on cloud solutions and digital innovation. Startups and SMEs looking for agile IT support will find them an excellent fit.
i-Cube Digital Solutions
i-Cube Digital Solutions is a Philippine-based IT solutions company that is managed locally and in the US. Since 2012, they’ve provided digital transformation services, IT consulting, and custom software development, emphasizing the integration of emerging technologies. Their wide array of tech services make them an ideal partner for companies aiming for comprehensive digital transformation.
Atticus Solutions
Atticus Solutions, a Manila-based firm established in 2011, is a company that provides a range of outsourced IT services, including software development, IT support, and virtual staffing, distinguished by their personalized approach and strong client relationships. Small to mid-sized businesses seeking dedicated and tailored IT outsourcing solutions will find them ideal.
Infinit-O Global
Based in Makati, Philippines, Infinit-O Global has been a key player in the IT outsourcing industry since its founding in 2005, with management experience rooted deeply in the multinational outsourcing sector. The company excels in delivering IT services such as cybersecurity, cloud computing, and data analytics, setting itself apart with a mission to help SMEs harness the power of these technologies to drive growth. Infinit-O is particularly recommended for small to medium-sized businesses globally seeking to enhance their IT capabilities through secure and innovative solutions.
Outsource IT Services to the Philippines
Given the specialized expertise and robust infrastructure required in IT outsourcing services and outsourced IT support services, it’s crucial to partner with IT outsourcing companies with the capabilities to meet your digital requirements.
If you’re looking to hire dedicated offshore IT staff in the Philippines to support your company’s tech-driven initiatives or digital transformation, KDCI Outsourcing is the right partner for you. With over a decade of experience building teams that will integrate well with client organizations, we can ensure a great fit and seamless integration of your offshore staff with your in-house team, providing you with the best chance of digital success.
Learn more about IT outsourcing to the Philippines. Contact us today!
