Managing a property can be a complex and demanding task, requiring property management companies to juggle a variety of responsibilities, from accounting and bookkeeping to tenant communication and property maintenance.
However, with the rise of outsourcing and remote work, property management companies now have the opportunity to delegate some of these tasks to professionals in other countries, such as the Philippines. In this article, we will explore five essential job functions that property management companies should consider outsourcing to the Philippines to streamline their operations and improve business efficiency.
What Property Management Functions Can You Outsource to the Philippines?
Property management comes with a long list of everyday tasks, which can get overwhelming for property owners and managers who have a lot on their plate. Below are the general functions that you can outsource to the Philippines.
1. Accounting and Bookkeeping
Accounting and bookkeeping tasks are one of the most commonly outsourced functions in property management. These include handling financial records, preparing financial reports, and managing tax compliance, among others.
Since professionals in the Philippines are usually highly trained and experienced in these aspects, they can help property owners maintain accurate financial records. It will also be handy in ensuring compliance with local laws and regulations.
Outsourcing accounting and bookkeeping tasks to the Philippines can also be a cost-effective option for property owners who are looking to cut down on operation costs. The cost of living and labor in the Philippines is generally lower than in many Western countries, making it more affordable to hire skilled professionals for these tasks.
In addition, many outsourcing firms in the Philippines use advanced accounting and bookkeeping software, providing the benefit of efficient property management processes.
2. Tenant and Owner Communication
Tenant and owner communication in property management refers to the exchange of information between the property management company, the tenants, and the property owner. It’s essential for all parties to establish clear lines of communication to ensure that their needs are met and that any issues or concerns are addressed in a timely and efficient manner.
Effective tenant and owner communication involves regular interaction and timely responses to inquiries, requests, and concerns. This is where property management professionals in the Philippines come in.
Outsourcing tenant and owner communication to professionals in the Philippines can be a wise choice for property management companies. These professionals are typically skilled in customer service, tenant retention, and conflict resolution, making them well-suited to handle the various communication needs that arise in property management.
One of the key advantages of outsourcing tenant and owner communication to the Philippines is the availability of a large pool of talented professionals. The Philippines has a long history of being a hub for customer service and call center operations, which has resulted in a large pool of experienced and skilled professionals. Property management companies can leverage this expertise to provide both the property owners and their tenants with high-quality customer service and communication.
3. Administrative Tasks
Administrative tasks in property management refer to the various day-to-day activities that are essential for running a successful property management business. These tasks are typically related to office management and general administrative duties, such as record keeping, data entry, scheduling appointments, managing emails, and answering phone calls.
Outsourcing administrative tasks to property management companies in the Philippines will be helpful to property management companies looking to increase efficiency and productivity. This strategy can also help them direct more of their focus to their core operations and property needs.
Outsourcing administrative tasks to property management companies in the Philippines can also improve the quality of work. Property management companies in the Philippines typically have strict quality control measures in place, ensuring that work is completed to a high standard. This can be the key to avoiding errors and mistakes that can lead to costly problems down the road.
4. Property Maintenance and Repairs
Property maintenance and repairs refer to the regular upkeep and necessary repairs of the property at hand. The goal of property maintenance and repairs is to ensure that the property remains safe, habitable, and attractive to current and prospective tenants.
This function, however, can be difficult to perform if the property owner is physically far away from the property’s location. That said, it also becomes one of the top outsourced functions to the Philippines.
Outsourcing property maintenance and repairs to skilled professionals in the Philippines is an excellent way for property management companies to ensure that their properties are well-maintained and safe for tenants. By working with a reliable and experienced outsourcing partner and maintaining open lines of communication, property management companies can save time, reduce costs, and ensure high-quality work.
5. Marketing and Sales
Marketing and sales in property management involve the promotion and advertising of rental properties to attract new tenants and increase occupancy rates. This includes developing and executing marketing strategies, creating effective advertising campaigns, managing social media accounts, generating leads, conducting property tours, and negotiating leases.
Now, to ensure the effectiveness of the strategies used for marketing and sales, property management companies outsource the function to property marketing experts in the Philippines. Outsourcing marketing and sales tasks to professionals in the Philippines can be a smart move for property management companies who want to increase occupancy rates and rental income.
Professionals in the Philippines can create compelling marketing materials that highlight the unique features and benefits of a property. They can develop effective advertising campaigns that reach the right target audience and generate interest in the property. By outsourcing marketing tasks to professionals in the Philippines, property management companies can ensure that their properties are effectively marketed to potential tenants.
Outsource Your Property Management Functions to KDCI
Caring for a property, its facilities, and its tenants require a lot of time, effort, and work. Hence you should only trust experts who will take care of your property and tenants like you would when it comes to managing your property.
At KDCI, we offer scalable and on-demand property management services to property management businesses. We take care of everything for you, from tenant management to administrative tasks, so you can focus on your core business functions like property acquisition and development.
Are you interested in KDCI’s property management services? Click the button below to learn more!